Junior Sales Representative

Location: Houston,Texas,United States

IMI plc

We are a global specialist engineering company that creates breakthrough solutions. We are curious and like to solve problems, partnering with our customers to solve the demands of today and prepare for the challenges of tomorrow. We embrace innovation and care about outcomes that are good for business, everyday life and making a better world – creating lasting impact for everyone.

We design, build and service highly engineered products in fluid and motion control applications. We focus on five market sectors: Industrial Automation, Process Automation, Climate Control, Life Science, and Transport.

Our partnership approach breaks through problems and reduces complexity. We don’t invent in isolation – we collaborate with our customers. We listen closely and we think differently, creating space for diverse minds to innovate. We are working together to make businesses safer, more sustainable and more productive.

Role Overview:The Junior Sales Representative position is responsible for promoting and selling IMI products and services to existing and new customers in the energy sector. 

Work Environment: Remote - Based in Houston area

Key Responsibilities:

• Build and maintain strong relationships with existing customers, understanding their needs and requirements. Develop a deep understanding of the customers’ business and industry to provide customized solutions where applicable. 
• Drive an Aftermarket discipline and operating rhythm to cover all the customers every month, identify plant outages, perform plant walkdown to evaluate product performance, create a preventive maintenance plan together with the customer. 
• Develop a comprehensive understanding of the company’s aftermarket product and services. Present IMI solutions including product features, benefits, and value proposition to customers. 
• Conduct needs assessments and provide consultive guidance to customers regarding the best aftermarket solutions for their specific requirements. Offer product recommendations, customization options and technical support to ensure customer satisfaction. 
• Keeps informed of market trends and competitive activity and makes strategic adjustments to ensure long-term market footprint and growth. 
• Update Customer Relationship Management tool, Salesforce with all required details from the customer visits. Create visit reports for every customer visits. 
• Responsible for forecasting (monthly, quarterly, yearly, LTF).

Critical Competencies for Success:

Customer Focus – Prioritize customer satisfaction and build strong relationships based on trust and understanding. Anticipate and address customer needs promptly, providing customized solutions and exceptional service to enhance customer loyalty. 

Professionalism – Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments. 

Business Acumen – Stay informed about industry trends, competitors and market opportunities to drive growth. 

Strategic Thinking – Develops strategies to achieve organizational goals; Understands organization’s strengths & weaknesses; Analyzes market and competition; Identifies external threats and opportunities; Adapts strategy to changing conditions. 

Technical Aptitude – Understand technical aspects of the products and services being sold and effectively communicate technical information to customers. Troubleshoot customers issues and provide appropriate solutions or guidance. 

Relationship Building – Build and maintain strong relationships with customers, internal stakeholder and internal teams. Collaborate effectively across departments, such as marketing, inside sales, project management, operations, and service to ensure a seamless customer experience. 

Problem Solving – Analyze customer requirements, identify pain points, and propose innovative solutions to address customer needs effectively. Demonstrate critical thinking and adaptability to overcome obstacles and achieve sales objectives. 

QUALIFICATIONS: 

• Excellent communication, negotiation and interpersonal skills 
• Strong customer service orientation with the ability to build and maintain long term customer relationships. 
• Technical knowledge or aptitude to understand and explain complex products or services. 
• Self-motivated, proactive, and able to work independently. 
• Organizational and time management skills to handle multiple tasks and priorities effectively. 
• Ability to read, analyze and interpret general busin