Global A/R Collections Specialist (5 month Contract)

About Neo4j:

Neo4j is the leader in Graph Database & Analytics, helping organizations uncover hidden patterns and relationships across billions of data connections deeply, easily, and quickly. Customers use Neo4j to gain a deeper understanding of their business and reveal new ways of solving their most pressing problems. Over 84% of Fortune 100 companies use Neo4j, along with a vibrant community of 250,000+ developers, data scientists, and architects across the globe.

At Neo4j, we’re proud to build the technology that powers breakthrough solutions for our customers. These solutions have helped NASA get to Mars two years earlier, broke the Panama Papers for the ICIJ, and are helping Transport for London to cut congestion by 10% and save $750M a year. Some of our other notable customers include Intuit, Lockheed Martin, Novartis, UBS, and Walmart. 

Neo4j experienced rapid growth this year as organizations looking to deploy generative AI (GenAI) recognized graph databases as essential for improving it’s accuracy, transparency, and explainability. Growth was further fueled by enterprise demand for Neo4j’s cloud offering and partnerships with leading cloud hyperscalers and ecosystem leaders. Learn more at neo4j.com and follow us on LinkedIn.

  Our Vision: 

At Neo4j, we have always strived to help the world make sense of data.  

As business, society and knowledge become increasingly connected, our technology promotes innovation by helping organizations to find and understand data relationships. We created, drive and lead the graph database category, and we’re disrupting how organizations leverage their data to innovate and stay competitive.

*To be considered for this fully remote role, candidates must reside within the EST region*

Role Summary:
We are seeking an Accounts Receivable Specialist to join our accounting team on a temporary basis. This role will focus on billing operations and ensure timely collection of Accounts Receivable. The ideal candidate will develop cross-functional relationships within the company and with customers and be instrumental in improving the accuracy and efficiency of our financial operations.

Responsibilities:

• Monitor and manage accounts receivable ledgers, ensuring invoices are sent
  promptly and payments are collected on time.
• Responsible for collecting outstanding receivable balances in accordance with
  the company’s collection policies. Follow up on overdue invoices through phone
  calls, emails and/or letters to ensure prompt payment.
• Escalate problematic accounts to management, as needed.
• Prepare collection reports and track collections progress. Provide weekly
  collections forecast for cash management purposes.
• Complete new vendor onboarding forms and address other Accounts
  Receivable-related requests from the Sales team.
• Manage production and distribution of semi-monthly management reporting on
  status of past due invoices and P.O.s.
• Handle customer inquiries related to Neo4j’s credit card based product offerings
  (i.e. updating addresses in Stripe, re-sending invoices, resolving disputes).
• Assist with invoice creation and distribution via email or upload into customer’s
  vendor payment portals (i.e. Ariba, Coupa, Tipalti, etc) .
• Support the Sales team in obtaining customer Purchase Orders timely and track
  pending POs.
• Monitor the Accounts Receivable inbox and direct inquiries to appropriate team
  members.
• Reconcile customer payments before posting in the Company’s accounting
  system (Netsuite).
• Participate in process improvement projects and conduct ad hoc analyses as
  needed.
• Support revenue-related audits and reviews, including providing documentation
  and addressing requests from external auditors.

 

 

Qualifications:

• Fundamental accounting knowledge
• Minimum three years accounts receivable experience
• Netsuite, Salesforce and SaaS business experience desired