Accelerate the possible by joining a winning Amcor team that’s transforming the packaging industry and improving lives around the world.

At Amcor, we unpack possibility through our innovative and responsible packaging to provide solutions that benefit our customers, our people and our planet.  More than 10,000 consumers worldwide encounter our products every second and rely on us for safe access to food, medicine and other goods. We value their trust by making safety our guiding principle. It’s our core value and integral to how we do business.

Beyond this core principle, our shared values and behaviors unite us as we work together to elevate customers, shape lives and protect the future. We champion our customers and help them succeed. We play to win – adapting quickly in an everchanging world – and make smart choices to safeguard our business, our communities and the people we serve for generations to come. And we invest in our world-class team, empowering our colleagues to unpack their potential, because we believe when our people grow, so does our business.

To learn more about playing for Team Amcor, visit www.amcor.com I LinkedIn I Glassdoor I Facebook  I YouTube

Job Description

This individual administers the customer complaint and claims process utilizing SAP. The support can be in the form of key metric reporting, statistical analysis, process analysis, coordinating and expediting the flow of complaints and return authorizations for the division operation to maximize customer satisfaction.

This individual will be a key member of the Food Safety Team and will lead elements of the Food Safety program as assigned.

This position will provide ongoing analysis of business system information and provide key information to support effective and efficient Quality functions.  This position has responsibility for ensuring process and data integrity and accuracy while working with cross functional areas to implement corrective actions.  The role has the knowledge and abilities to perform the below responsibilities, including mid-level projects with a medium level of support.

WHAT YOU GET TO DO

• Put safety first in all responsibilities including awareness and adherence to all corporate and site environmental, health, and safety policies.
• Oversee administration of the Customer