Chief Revenue Officer

The Role

Clearstory is looking for a dynamic Chief Revenue Officer (CRO). You will play a pivotal role in leading our revenue-driving functions, encompassing marketing, sales, customer success, the Sales Development Representative (SDR) team, and Revenue Operations (RevOps). This leader will be responsible for accelerating revenue growth, developing a scalable and efficient GTM team, and spearheading our expansion into new markets/segments of the construction industry. The CRO will align all customer-facing teams to create a seamless and effective revenue strategy, ensuring that Clearstory remains competitive and scales efficiently.

As the leader of these essential teams, the CRO will be instrumental in crafting a cohesive strategy that not only drives sales but also enhances the overall customer experience. This includes developing and executing go-to-market strategies, optimizing the customer buying and retention journey, and ensuring alignment between sales and marketing efforts with product and customer success initiatives. The CRO will also be accountable for setting and achieving revenue targets, building a strong sales pipeline, and ensuring that all revenue operations are data-driven and focused on continuous improvement.

Requirements

Key outcomes you will own and drive

1. Develop a Scalable Account Based Sales and Marketing Playbook
• Create a repeatable, trainable, and scalable sales playbook tailored for mid-market specialty contractors and general contractors, including both mid-market and enterprise segments. This playbook should provide a clear framework for the sales team to follow, ensuring consistent messaging, processes, and a measurable customer buying journey encompassing outrebounding, marketing, selling, piloting, expanding onboarding, and retention.
2. Build a high-performing and scalable organization.
• Construct /adjust the overall organization to reliably achieve Bookings targets and set up for continued growth and scale. This would include aspects such as organizational design and structure, AE and manager profiles and skills, Segment and size focus, marketing approach, etc.
3. Hit the numbers.  
• No description necessary!

Must haves

• Experience in Vertical B2B SaaS, with a strong background leading sales, marketing, and customer success teams focused on point solutions rather than platforms.
• Proven track record of success in companies progressing through funding rounds post-series demonstrating experience in scaling revenue operations along the way.
• Experience in presenting to and communicating with boards and investors, showcasing a strong ability to articulate the company’s revenue strategy and performance.
• Visionary leadership with the capability to provide strategic direction, foresee market trends, and align teams around a common vision.
• Ambition, a growth-oriented mindset, a strong desire for rapid growth, and commitment to striving for and achieving ambitious goals.
• Ability to operate at different altitudes, comfortable jumping from hands-on role-playing with SDRs while conducting deep strategic planning.
• An analytical mindset that focuses on data and analysis to help drive the understanding of what is happening and what that means should stay the same or change going forward.
• Impeccable presentation skills, capable of creating board slides, Excel workbooks, and Google Docs that effectively communicate results, strategy, and processes with little assistance.

• Proficiency in Salesforce or HubSpot for managing customer relationships and sales pipelines.

About You

We want you to be a part of the Clearstory success story so as you engage with us and our team members, it would be helpful for you to understand some of the core characteristics of our team - hopefully, many of these resonate with you!  

Embody our core values

• Be Curious
• Customer Obsession
• Keep It Simple
• Raise the bar

Traits we're also looking for

• Passion and enthusiasm for your work and the Company
• Loves to take the initiative
• An upbeat, positive, and good-to-be-around attitude
• Sense of humor
• Is a “doer” with a hands-on approach
• Very high energy
• Commitment to excellence
• Operationally focused - thinking about the entire business and not just your role
• Bright, quick, articulate, able to influence without direct authority, excellent presentation and interpersonal skills, and able to adapt to different outside constituencies
• Ability to influence peers, operational managers, and executive team.
• People willingly seek out your advice in the planning phase of decisions
• Strong entrepreneurial na