PT Sales Associate: Bombas

About the Brand:

It sounds simple, but putting on clean, comfortable clothing every day is a powerful thing. With the help of our customers and Giving Partners, Bombas set out to create the most comfortable socks, underwear, and t-shirts while making a meaningful impact. For every item purchased, a clothing item of the same kind is donated to someone experiencing homelessness.

Bombas is built on the belief that comfort and community go hand in hand. Through thoughtful products, exceptional service, and a mission-driven approach, the brand continues to redefine what it means to do business with purpose.

About the Role

We are committed to finding exceptional talent to represent our boutique in the West Village. We are seeking dynamic Part-Time Sales Associate who is passionate about delivering outstanding in-store experiences, driving customer satisfaction, and fostering meaningful brand connections.

The ideal candidate excels at creating positive, lasting customer interactions while building brand loyalty. They thrive in a fast-paced, evolving environment, adeptly balancing multiple priorities and consistently putting the customer first. Key responsibilities include supporting sales initiatives, enhancing team and customer engagement, maintaining visual and operational standards, and contributing to the overall success of the store. This role may include opening and closing responsibilities and the potential for keyholder duties.

As part of the Leap platform, this individual will have the unique opportunity to support other brands in our portfolio through new store openings, activations, and coverage needs. Familiarity with emerging retail technologies such as Shopify, Endear, Slack, and Google Workspace is a strong advantage.

Hourly Pay Range: $17/hr – $21/hr
Compensation will be determined based on the candidate’s experience, skills, competencies, and qualifications.

What You'll Do

Deliver an Exceptional Customer Experience

• Create meaningful customer connections through authentic engagement, active listening, and personalized recommendations.
• Provide an elevated shopping experience by understanding customer needs and delivering thoughtful product solutions.
• Represent the brand with professionalism, enthusiasm, and a passion for creating memorable experiences.

Drive Sales Through Engagement

• Support store sales goals through proactive customer engagement and strong selling behaviors.
• Develop product knowledge to educate customers, share brand stories, and build purchase confidence.
• Assist customers throughout their shopping journey, from initial engagement through checkout.

Support Store Operations

• Maintain a customer-ready environment by supporting visual merchandising, replenishment, cleanliness, and overall store presentation.
• Assist with inventory tasks, shipment processing, and daily operational priorities.
• Complete opening and closing procedures, keyholder responsibilities, and assigned operational tasks as needed.
• Follow company policies, procedures, and brand standards to ensure a consistent store experience.

Contribute to the Team

• Collaborate with teammates and leadership to achieve store goals, support daily operations, and create a positive team environment.
• Remain flexible and adaptable to support changing business needs, including peak selling periods, events, and special initiatives.
• Bring a positive attitude, willingness to learn, and commitment to the success of the team.

Key Performance Indicators (KPIs)

Customer Experience: Creates meaningful customer interactions through exceptional service, product knowledge,