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Trainer, Clinical Education
Care AccessRemote, US, United StatesRemotefull_timeVerifiedPosted 4 Sept 2025
About the role
What We Do: Care Access is delivering the future of medicine today! Care Access has a revolutionary model that breaks down traditional barriers to clinical trials that limit participation among physicians and patients to 3%. By removing this bottleneck, Care Access is helping accelerate the approval and delivery of critical and life-saving therapies. Who We Are: We care. Our people are the engines behind our mission: to revolutionize access to clinical trials for the benefit of patients everywhere. We care for one another, find new ideas to accelerate medicine, and seed a long-term impact for generations.
Position Overview Care Access is seeking an experienced Trainer, Clinical Education to join our dynamic Clinical Education Team, part of the Global Expansion and Study Operations department. The Trainer, Clinical Education will play a key role in delivering, standardizing, and continuously improving onboarding and upskilling initiatives for site-level clinical research staff at Care Access. Reporting to the Director of Clinical Education, this role supports the execution of a structured training framework tailored to Clinical Research Coordinators (CRCs) and other site staff. The Trainer will act as a critical liaison between the Clinical Education team and site operations to ensure consistent, compliant, and role-specific training aligned with Care Access processes, platforms, and culture. This role also contributes to the strategic development and alignment of clinical education initiatives, ensuring all training efforts reflect organizational priorities, best practices, and regulatory requirements. Success will be measured by improvements in onboarding efficiency, compliance adherence, staff readiness metrics, and investigator satisfaction.
What You'll Be Working On Duties include but are not limited to:
Primary Duties and Essential Functions
Clinical Education: Onboarding & Continuous Training Development: -Revise, expand, and optimize onboarding materials and workflows to create a standardized, role-specific, and site-relevant onboarding program. -Deliver hands-on, in-person onboarding and provide ongoing virtual support during the initial integration period and beyond, ensuring continuous guidance and reinforcement of learning. -Contribute to developing, reviewing and maintaining documentation, training templates, study-specific training, and platform-specific user guides tailored to Care Access tools (e.g., ST, UPVIO, CRIO, IT Support and Supply Portal, Fusion -Live, Safety Culture, etc) and/or sponsor provided platforms. -Conduct baseline assessments and early issue resolution for new hires. -Support the creation, review, and refinement of training curricula, role-specific training plans, and educational materials to ensure they meet organizational standards, regulatory requirements, and evolving operational needs. -Collaborate with Subject Matter Experts (SMEs) and other stakeholders to ensure educational content reflects current regulatory standards, organizational priorities, and best practices in clinical operations. -Assess and evaluate clinical competency skills during onboarding and throughout training to ensure readiness and ongoing proficiency. Incorporate training analytics and performance data to continuously improve learning outcomes.
Development & Performance Support: -Serve as the main point of contact for onboarding support, development planning, and performance improvement initiatives in collaboration with departmental Managers. -Facilitate regular development sessions with individuals or small groups and provide tailored resources to support performance growth and skill enhancement -Provide bi-weekly status updates to leadership (i.e.: Regional Managers, Site Support Solutions, etc. and Director of Clinical Education). Proactively identify trends in performance and recommend targeted interventions.
Training Implementation & Delivery: -Partner with internal departments launching new platforms or processes to ensure seamless implementation and supporting documentation. -Lead small-group or site-specific training sessions to ensure team understanding of workflows and system usage. -Develop supplemental training content to enhance existing virtual training programs. May collaborate with instructional designers to build e-learning modules and scalable training assets.
Position Overview Care Access is seeking an experienced Trainer, Clinical Education to join our dynamic Clinical Education Team, part of the Global Expansion and Study Operations department. The Trainer, Clinical Education will play a key role in delivering, standardizing, and continuously improving onboarding and upskilling initiatives for site-level clinical research staff at Care Access. Reporting to the Director of Clinical Education, this role supports the execution of a structured training framework tailored to Clinical Research Coordinators (CRCs) and other site staff. The Trainer will act as a critical liaison between the Clinical Education team and site operations to ensure consistent, compliant, and role-specific training aligned with Care Access processes, platforms, and culture. This role also contributes to the strategic development and alignment of clinical education initiatives, ensuring all training efforts reflect organizational priorities, best practices, and regulatory requirements. Success will be measured by improvements in onboarding efficiency, compliance adherence, staff readiness metrics, and investigator satisfaction.
What You'll Be Working On Duties include but are not limited to:
Primary Duties and Essential Functions
Clinical Education: Onboarding & Continuous Training Development: -Revise, expand, and optimize onboarding materials and workflows to create a standardized, role-specific, and site-relevant onboarding program. -Deliver hands-on, in-person onboarding and provide ongoing virtual support during the initial integration period and beyond, ensuring continuous guidance and reinforcement of learning. -Contribute to developing, reviewing and maintaining documentation, training templates, study-specific training, and platform-specific user guides tailored to Care Access tools (e.g., ST, UPVIO, CRIO, IT Support and Supply Portal, Fusion -Live, Safety Culture, etc) and/or sponsor provided platforms. -Conduct baseline assessments and early issue resolution for new hires. -Support the creation, review, and refinement of training curricula, role-specific training plans, and educational materials to ensure they meet organizational standards, regulatory requirements, and evolving operational needs. -Collaborate with Subject Matter Experts (SMEs) and other stakeholders to ensure educational content reflects current regulatory standards, organizational priorities, and best practices in clinical operations. -Assess and evaluate clinical competency skills during onboarding and throughout training to ensure readiness and ongoing proficiency. Incorporate training analytics and performance data to continuously improve learning outcomes.
Development & Performance Support: -Serve as the main point of contact for onboarding support, development planning, and performance improvement initiatives in collaboration with departmental Managers. -Facilitate regular development sessions with individuals or small groups and provide tailored resources to support performance growth and skill enhancement -Provide bi-weekly status updates to leadership (i.e.: Regional Managers, Site Support Solutions, etc. and Director of Clinical Education). Proactively identify trends in performance and recommend targeted interventions.
Training Implementation & Delivery: -Partner with internal departments launching new platforms or processes to ensure seamless implementation and supporting documentation. -Lead small-group or site-specific training sessions to ensure team understanding of workflows and system usage. -Develop supplemental training content to enhance existing virtual training programs. May collaborate with instructional designers to build e-learning modules and scalable training assets.
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