Global Reliability Program Manager 2

Make your mark at Comcast -- a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love. We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can proudly bring your authentic self to the workplace. Join us. You’ll do the best work of your career right here at Comcast. (In most cases, Comcast prefers to have employees on-site collaborating unless the team has been designated as virtual due to the nature of their work. If a position is listed with both office locations and virtual offerings, Comcast may be willing to consider candidates who live greater than 100 miles from the office for the remote option.)

Job Summary

Become a key player in Comcast’s Technology & Product organization as part of the Global Reliability Engineering & Operations team—driving innovation and resilience across our global platforms. Collaborating with teams across the U.S., Europe, and India, you’ll help implement mission-critical programs that shape the future of reliability at Comcast. We’re looking for strategic thinkers and agile problem-solvers who thrive in complex environments and can lead through change. In this role, you’ll play a key part in implementing transformative initiatives—including cutting-edge Artificial Intelligence programs—that elevate performance, resilience, and customer experience across our global footprint.

Job Description

Key Responsibilities 

• Program Planning & Scope 
  Define program scope based on product and business requirements. Drive planning and alignment on program milestones. 

• Cross-Functional Coordination 
  Partner with senior leaders to secure participation from required core team members and foster collaboration across functions. 

• Schedule & Task Management 
  Build and maintain detailed program plans, including schedules, critical path tasks, and dependencies. Track progress and recommend adjustments to plans as needed to meet objectives. 

• Risk & Issue Management 
  Identify, analyze, and mitigate risks throughout the program lifecycle. Escalate issues promptly and collaborate on resolution strategies. 

• Performance Monitoring 
  Analyze actual performance against plans and ensure milestones and timelines are achieved. 

• Stakeholder Communication 
  Provide clear, timely updates on program status, risks, and changes. Ensure all stakeholders are informed and engaged. 

• Quality Assurance 
  Monitor deliverables to ensure they meet defined success criteria and program objectives. 

• Deployment & Change Management 
  Support development of deployment strategies, change management plans, and tools for controlled rollouts and field implementation. 

• Documentation & Governance 
  Maintain comprehensive, accessible documentation of program plans, decisions, risks, and updates for stakeholder reference. 

 

Other Responsibilities 

• Consistent exercise of independent and collaborative judgment and discretion in matters of significance. 

• Delivers on commitments while demonstrating a high level of integrity and respect for all teammates and stakeholders. 

• Regular, consistent