This position is 100% in-office in the Canton Service Center

Position Summary

This position is a working supervisor role responsible for daily supervision of driver recruiting and compliance team to ensure timely and compliant completion of driver starts and driver qualification (DQ) files and related onboarding activities.

Essential Functions

• Supervise the recruitment and driver compliance teams to achieve hiring and performance targets.
• Facilitate daily feedback and resolution on:
  • Drivers starts and classroom training
  • Escalations or day to day questions on the recruitment process pre and post offer
  • Errors or issues that require investigation to determine root cause and solutions during file reviews including overseeing the adverse action process
  • Metrics and dashboard oversight for recruiting driver offers, starts, DQ file processing in alignment with time, accuracy and regulatory compliance
• Responsible for overseeing the talent acquisition, onboarding, performance management, training, and development of the team.
• Consult with Director to ensure staffing is aligned with the workforce plan and related business needs to obtain goal achievement for both driver starts and compliance metrics
• Collaborate with operation and safety teams to align recruiting efforts with division needs
• Qualify the driver candidate in accordance with regulations (company, FMCSA and DOT)
• Ensure driver onboarding activities and safety class travel arrangements are communicated to operations and safety leadership.
• Monitor Tenstreet (ATS) to ensure candidates are transitioning smoothly through the application process; identify and address bottlenecks in the process.
• Provide weekly updates on recruiter outputs for offers, starts, and call volume on Recruiting Dashboard and DQ file processing metrics on Compliance Dashboard.
• Perform other duties as assigned.

Qualifications

• High school diploma or equivalent; Associate degree in related field preferred
• 3 years of transportation industry experience preferably in recruitment of drivers (tank haulers a plus)
  • At least one year must be within the last 12 months.
• 3 years leadership, mentorship or management experience preferred
• Knowledge of FMCSA and DOT regulations
• Proficiency in ATS systems preferably Tenstreet or driver recruitment platforms
• Analytical mindset with ability to leverage and report recruiting data and adjust strategies accordingly
• Customer focused mindset with results-oriented leadership approach toward goal obtainment
• Proficient with Microsoft Suite

• Excel for recruiting metrics, building dashboards and analyzing data
• Teams for virtual meetings and collaboration sessions/ chats
• Outlook for management of internal/ external email communications, meeting invites and calendar management
• One Drive/ SharePoint for secure document management and compliance record keeping

Note: The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities and skills required of associates so classified. Management retains the right to assign or reassign duties at any time. Job description is subject to change. All employees of the Company are expec