Lead Server/Dining Room Manager for Assisted Living Facility

Starling is looking for a lead server to help our culinary team shine. The ideal candidate will help motivate our staff to provide excellent customer service in a rewarding environment, while ensuring efficient restaurant operation. 

SHIFT: 11am-7pm, weekends and holidays included

Essential Duties and Responsibilities 

• Excellent communication skills. 
• Good interpersonal skills and abilities. 
• Become the liaison between the kitchen and the front of the house. 
• Assist with recruiting, training and development programs for all staff. 
• Monitor employee dress code. 
• Perform Dining Room opening and closing duties, and ensure all servers are trained to perform.  
• Attend management and staff meetings. 
• Interact with Residents by answering questions, solving problems, overseeing services, taking reservations and introducing him or herself to prospective Residents on tours.  
• Undertake special projects as requested. 
• Respond efficiently and accurately to Resident complaints. 
• Organize and supervise Front of the House team member shifts. 
• Appraise staff performance and provide feedback to improve productivity. 
• Adhere to local regulations concerning health, safety, or other compliance requirements, as well as brand standards and local policies and procedures. 

Skills 

• Proven work experience as a lead server or similar role in high volume atmosphere for a minimum of 2 years. 
• Proven customer service training experience. 

Experience: 

• Management: 1 year (Required) 
• Restaurant or Hospitality industry: 2 years (Preferred)