Jobs and Careers

RESIDENT REGIONAL MANAGER, Baltimore, MD

Compass Group

United Statesfull_timeVerifiedPosted 12 Sept 2024

💰 $110,000/yr($105,000/yr – $110,000/yr)

About the role

Salary: $105,000-$110,000

Other Forms of Compensation: Bonus

Pay Grade: [[payGrade_obj]]

Crothall Healthcare is a Compass One Company that provides specialized, high-quality, innovative, and responsive support services exclusively to the healthcare industry. Crothall serves many of the Top 100 Hospitals throughout its over 1300 healthcare service teams in 46 states. Crothall has been recognized as one of Modern Healthcare’s Best Places to Work and Best Places to Work in Pennsylvania since 2013 and Becker's Top 150 Places to Work since 2016. A division of Compass Group USA, we have more than 26,000 team members. Our core services include: Environmental Services, Healthcare Technology Solutions, Patient Transportation, Laundry & Linen, Facilities Management, and Ambulatory EVS. Learn more at www.Crothall.com.

Positions at this location may require proof of COVID-19 vaccination, boosters, and/or regular COVID testing. Where permitted by law, applicants who are offered a position for this location may be asked about their vaccination status, which must meet minimum business requirements. All religious, medical, or other legally recognized exemptions regarding vaccination status will be considered.

Job Summary

Reports to:

The Resident Regional Manager will be responsible for successfully coordinating and directing all patient transport activities within a large health system through subordinate managers and directors. You will continually monitor operating units and selectively negotiate as needed for matters relating to account operations in order to assure the highest client and customer satisfaction levels and account retention, strong employee relations, achievement of financial goals and future business growth plans.

Responsibilities:

Develop a business plan and budget for the account.
Control overhead expenses within the account
Lead and develop a team of employees including supervisors, managers, and Director’s.
Review and analyze financial statements, weekly operating reports and other financial results.
Recommends and manage capital requirements to enhance financial returns.
Monitor future contract financial reviews and updates.
Responsible for productivity and staffing that is appropriate for account.
Maintain and support client satisfaction at a level that ensures account retention.
Maintain an active stewardship program at multiple levels.
Promote client awareness of program alternatives and the availability of corporate resources.
Monitors and ensure compliance with the provisions of client contracts.
Assist in customizing programs to meet each account's unique needs as required.
Management of patient transportation add-on services such as, but not limited to; patient observation, lift, courier, valet or shuttle, where applicable.

Qualifications:

Bachelor's Degree or equivalent work experience required.
Five+ years supervisory experience in patient transportation or service-related field with high customer/client contact required.
Experience with leading multi-site healthcare locations
Experience with managing profit and loss.
Experience with managing a large team of employees
Experience managing high volume or multi-operations.
Ability to communicate effectively in written format and oral presentations.
Ability to multi-tasks and establish priorities.
Proficient in the use of Windows based office software including but not limited to Microsoft Office, Word, Excel, PowerPoint and Outlook.

Apply to Crothall today!

Crothall is a member of Compass Group USA

Click here to Learn More about the Compass Story

Associates at Crothall are offered many fantastic benefits.