Course monitors - Dialogue McGill's Language Training Program "Anglais Santé"

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The Dialogue McGill project, funded by Health Canada since 2004 under the Official Languages Health Program, is focused on initiatives to build and maintain the capacity of bilingual health and social services professionals in Quebec to improve health care access for Canadian official language minority communities.

Course monitors provide guidance and support to a group of second language learners enrolled in the online English workshop for healthcare and social services professionals and intake staff. The position requires a commitment of 50 hours over the course of a 10-week session.

Main responsibilities:

• Monitors learners’ progress and encourage student participation by creating a dynamic, positive and memorable experience
• Answers emails from learners with a delay of no more than 24 hours
• Adjusts language usage to suit learners’ level of understanding
• Refers learners to appropriate resources for technical support, language development, etc.
• Sends friendly module reminder emails
• Helps learners with access to workshop components (e.g., finding documents, understanding instructions, etc.)
• Highlights important due dates, events, etc.
• Motivates learners to complete lessons, modules, quizzes
• Provides feedback (simple suggestions and guidance) on the proper way to say something
• Redirects learners to ask for more elaborate feedback & practice from instructor in the English Conversation workshop
• Communicates with the instructor as required about student progress
• Clarifies the differences between the English Online workshop & the English Conversation workshop if needed
• Creates a no-show list of students who have not accessed the online platform
• Checks grade book for completed and uncompleted quizzes and follow up as needed
• Enters final letter grade in grade book in consultation with the academic leadership team
• Exports final grades at the end of the session and send to the academic leadership team
• Reports cases of learners’ requesting extensions to the academic leadership team
• Attends a training session as well as briefing/debriefing meetings with the project’s academic leadership team.

Qualifications:

• At least one year completed in a university program leading to an Education degree
• Excellent oral and written communication skills in English (French is an asset)
• Students currently enrolled in TESL programs preferred           

Hourly rate: 18.50$/h

Time commitment: 50 hours for 10-week workshop session.

Schedule :

• Fall semester: 16 September 2024 – 22 November 2024 (tentative)
• Winter semester: 6 January 2025 – 14 March 2025 (tentative)
• Spring/Summer semester : 21 April 2025 – 27 June 2025 (tentative)

The following supporting documents are required:

• A cover letter & curriculum vitae
• the names and contact information of three references
• Please indicate your preference for the semester(s) you are applying for

McGill University is an English-language university where most teaching and research activities are conducted in the English language, thereby requiring English communication both verbally and in writing

We thank all applicants for their interest, however, only applicants selected for an interview will be contacted.

McGill University is committed to equity and diversity within its community and values academic rigour and excellence. We welcome and encourage applications from racialized persons/visible minorities, women, Indigenous persons, persons with disabilities, ethnic minorities, and persons of minority sexual orientations and gender identities, as well as from all qualified candidates with the skills and knowledge to engage productively with diverse communities.

At McGill, research that reflects diverse intellectual traditions, methodologies, and modes of dissemination and translation is valued and encouraged. Candidates are invited to demonstrate their research impact both within and across academic disciplin