Collision Customer Service Representative

Join Keeler Collision of Ridgefield as a Customer Service Representative!

Work Schedule: Monday - Friday 7:30am to 5pm

Hourly Range: starting at $20 per hour, based on experience

At Keeler Collision, we provide quality customer service to drivers involved in an accident or incident. This service representative/ receptionist position will be responsible to coordinate with customers, insurance companies, and rental car companies.

Responsibilities

• Greet and assist customers both in-person and over the phone, addressing their inquiries and concerns promptly and professionally
• Follow up on insurance claims, and facilitate communication between customers and repair technicians.
• Maintain and organize files, records, and documentation related to repairs, inventory, and customer interactions.
• Organize and schedule consultations and appointments, ensuring efficient workflow and timely service
• Oversee daily office operations and ensure smooth functioning of the administrative processes
• Process invoices, payments, and billing, and manage accounts receivable/payable.

Skills:

• Proficient in CCC preferred
• Excellent organizational and multitasking abilities
• Strong communication skills, both written and verbal
• Professional and team player attitude

Requirements:

• Valid driver’s license
• Reliable transportation to and from work

Keeler Collision Employment Benefits:

• Medical/Dental/Vision Coverage
• Paid Vacation/Sick/Personal Time
• 401K Plan with Employer Contribution

---All inquiries will be kept confidential.---

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