Assistant to the Chief Medical Officer (CMO)

Description

Summary: The Assistant to the Chief Medical Officer (CMO) provides high-level administrative and operational support to the CMO, ensuring the smooth execution of clinical and strategic initiatives in a community health center setting. This role involves managing schedules, coordinating projects, assisting with compliance and quality improvement efforts, and supporting community outreach programs. The ideal candidate is highly organized, detail-oriented, and committed to the mission of providing equitable healthcare to diverse populations, including the uninsured and underinsured.

Duties and Responsibilities: The authority and duties of the Assistant to the CMO shall include but not be limited to:

Administrative & Scheduling Support

• Manage the CMO’s calendar, schedule meetings, and handle correspondence
• Prepare reports, presentations, and documents for internal and external stakeholders
• Maintain confidential medical and administrative records
• Coordinate travel and logistics for the CMO
• Organize and maintain confidential files, including medical and administrative records.
• Handle internal and external communications, including emails and phone calls.
• Assist in drafting policies, procedures, and protocols.

Clinical & Operational Support

• Assist with tracking and implementing quality improvement initiatives
• Coordinate medical staff credentialing, licensure, and compliance requirements
• Organize clinical protocols, policies, and procedures
• Support the CMO in developing and maintaining relationships with healthcare providers
• Support quality improvement initiatives and track key performance indicators.
• Help coordinate clinical workflows and process improvement projects.
• Collaborate with department heads to ensure smooth clinic operations.
• Monitor regulatory compliance, ensuring adherence to healthcare policies.

Compliance & Data Management

• Support audits and accreditation preparation efforts
• Maintain accurate documentation related to medical and operational compliance
• Gather and analyze data related to patient care, quality metrics, and clinical outcomes.
• Assist in grant reporting, research projects, and program evaluations.
• Maintain dashboards for tracking patient care statistics and operational efficiency.

Community & Stakeholder Engagement

• Support community outreach efforts, health education programs, and partnerships
• Support initiatives aimed at addressing healthcare disparities and improving patient outcomes

Special Projects & Strategic Initiatives

• Support implementation of new healthcare programs and services
• Assist in provider recruitment efforts and workforce development initiatives
• Prepare agendas, take meeting minutes, and follow up on action items.
• Assist in coordinating medical staff meetings, training sessions, and community outreach events.
• Assist with community engagement initiatives and public health programs.
• Support the implementation of new healthcare technologies and electronic health record (EHR) updates.
• Act as a liaison between the CMO and external partners, including government agencies and healthcare networks.
• Handle special assignments as delegated by the CMO.

Requirements

• Education: Associate degree in healthcare administration, public health, business administration, or a related field (or equivalent experience)
• Experience: 2+ years of experience in healthcare administration, medical office management, or a similar role; experience in a community health center is a plus

Skills:

• Strong organizational and multitasking abilities
• Excellent written and verbal communication skills
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and electronic health records (EHR) systems
• Ability to handle confidential information with discretion
• Knowledge of healthcare regulations and compliance standards
• High level of analytic ability to concentrate and pay attention to detail.
• Substantial interpersonal skills necessary to instruct patients and their families and to collaborate with health team members and to effectively communicate verbally and in writing.
• Ability to read, comprehend and transmit detailed instructions, in order to plan and perform job duties.
• Ability to concentrate and pay close attention to details; also, ability to organize, prioritize, and work independently, as well as schedule and produce in a timely manner.