We’re looking for a motivated, detail-oriented Preventative Maintenance Dispatcher to join RSC Mechanical! In this role, you’ll be a key player in ensuring smooth communication and operations between our customers, technicians, and management. If you're someone who thrives in a fast-paced environment, loves to problem-solve, and enjoys multitasking, this is the job for you! 

What You’ll Do: 

• Handle high-volume phone calls, emails, and dispatch queues professionally and efficiently. 
• Create and manage service tickets with clear, accurate documentation. 
• Prioritize and dispatch tickets to technicians based on urgency and availability. 
• Juggle multiple systems (spreadsheets, GPS tools, customer portals) and stay on top of everything. 
• Keep technicians and management updated on job progress, addressing critical issues when needed. 
• Close out jobs and activate billing once completed. 
• Help manage daily workflows and reassign tasks as necessary to keep things moving smoothly. 
• Work closely with service managers and the PM team to schedule technicians and coordinate access to stores. 
• Review PM checklists to ensure accuracy and completeness. 
• Upload information into customer portals accurately and in a timely manner. 
• Stay organized and productive, even when working independently or with minimal supervision. 
• Perform additional duties as assigned by management.

What We’re Looking For: 

• Strong communication skills (both written and verbal), with an eye for detail and professionalism. 
• Ability to multitask and prioritize in a fast-paced environment. 
• Self-starter who takes initiative and can think on their feet. 
• Solid computer skills, with experience using Microsoft Outlook, Microsoft Teams, Word, Excel, and Google Docs. 
• Ability to remain calm under pressure and maintain positive working relationships with technicians and the team. 
• High school diploma or GED required. 
• Experience in dispatching or customer service is a plus but not necessary! 

Why You’ll Love This Role: 

• Work in a fast-paced, dynamic environment where no two days are the same. 
• Be part of a supportive, team-oriented culture that values collaboration. 
• Plenty of opportunities to learn and grow in your career. 

Hours: 

• Fully In-Office | Monday – Friday, 8:00 AM – 5:30 PM 

Benefits: 

• Paid time off
• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• 401(k) matching
• Weekly pay, every Friday

If you’re ready to take the next step in a dynamic and rewarding position, we’d love to hear from you!