Growth Marketing Manager - Slack

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Job Category

Marketing & Communications

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Overview

Slack is looking for a highly motivated and organized individual to manage our self serve campaigns digital operations in support of the global growth marketing  team. This role will partner closely with domestic and international marketing managers to flawlessly plan, launch, and track advertising programs and budgets. 

The ideal candidate is a self-starter with experience in ad operations and hands-on campaign management, who is hungry to learn and grow quickly as part of a world class marketing team. We are looking for a proven track record of extreme attention to detail, proactive and clear communication. You are known as a problem solver and someone who always knows where to find what others are looking for. Experience with major advertising platforms and program management is required to be effective. 

At Slack, our mission is to make people’s working lives simpler, more pleasant, and more productive. We live by this, and improving people’s working life starts with our own company. We’re building a platform and products we believe in — as well as a strong, diverse team of curious, strategic, creative people who want to do the best work of their lives and support each other in the process.

What you’ll do

• Responsible for campaign management, optimizing programs through paid social, programmatic and display to drive business outcomes.

• Set up and QA advertising campaigns using multiple ad-serving platforms

• Troubleshoot ad serving errors and report discrepancies

• Report and monitor campaign performance in partnership with internal analytics team

• Process creative changes and campaign updates

• Manage campaign and digital project intake process and follow-up discovery sessions to ensure all needed information is gathered and prepped.

• Be a liaison across campaign managers, channel owners, creative teams, agencies, marketing operation, and compliance teams to ensure projects are on time and meet requirements.

• Manage source of truth documents repository across teams and ensure version control is accurate.

• Manage ad platform vendor including billing (PO process, budgeting, invoicing, accruals, etc.) 

• Act as main point of contact for finance and procurement regarding budget managing financial operations for team 

Requirements

• Strong communicator, adept at building relationships to work cross-functionally and within your direct team. 

• Ability to proactively identify areas of opportunity, performing in a highly collaborative environment, with an ownership mentality toward outputs.

• Previous experience required in either digital/web/mobile advertising/media 

• Immaculate attention to detail

• Proactive, go-getter who takes ownership and is accountable for all their work

• Capable of prioritizing tasks and switch projects on the fly

• Experience with ad platforms and tag managers and agencies

• Experience working closely with creative teams a plus.

Accommodations

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