Principal Associate, Tech Learning Project Manager

Principal Associate, Tech Learning Project Manager

Capital One, a Fortune 500 company and one of the nation’s top 10 banks, offers a broad spectrum of financial products and services to consumers, small businesses and commercial clients. Our goal is to create one of the nation’s great banks, and we have the necessary ingredients: a strong balance sheet, resilient businesses, a massive customer franchise, strong analytical capabilities, and great people. We nurture a work environment where people with a variety of thoughts, ideas and backgrounds, guided by our shared values, come together to make Capital One a great company – and a great place to work.

This role will provide learning program management for our Professional Tech Upskilling curriculum. This person will own the learning needs analysis and stakeholder relationships to create the learning roadmap, partner with vendors, internal SMEs and others to deliver learning in a variety of modalities. This role is expected to identify and escalate issues in risks in their team's delivery and will be responsible for partnering with engineering to execute and deliver technical solutions. In partnership with our engineering team, this role may lean into refining Tech College product roadmap and feature requirements. 

We're seeking someone who can connect business objectives with learning solutions, translate strategic ideas into impactful, learner-centered experiences. Whether your background is in business, technology, project management, or learning strategy, your ability to build alignment and drive progress will be critical. If you are energized by creative problem solving, creating transformational learning, building strong relationships, and managing through complexity to deliver business impact–this role is for you.

The ideal candidate for this role is: 

• Strategic Learning Partner: Anticipates future learning needs by staying current with design trends, thinks and solves problems systemically, balances long-term vision with execution rigor, and brings structure to ambiguity while managing competing priorities

• Collaborative: Thrives in matrixed environments and values co-creation when building alignment for learning solutions across the business 

• Results Focused: The speed of technology innovation has never been faster and our desire is to provide the right learning at the right time to ensure our engineers have the skills of today and tomorrow. This role is best for someone that enjoys working on new and different projects while delivering impactful results quickly

• Relationship Manager: Cultivates strong stakeholder relationships, acting as a trusted advisor to foster collaboration

• Insight-driven: Uses data and insights to drive decisions and continuous improvement

• Storyteller: Communicates with clarity and influence to senior and technical audiences

We are looking for someone with:

• Experience partnering with key stakeholders to identify strategic opportunities and define new initiatives for business impact

• Ability to demonstrate a proven track record of excellent project or event management, bringing the ability to quickly put structure in place to manage work in a dynamic complex environment

• Effective communication, both written and verbally, with the ability to influence stakeholders at all levels

• Thrives in fast-paced, high-impact environments

• Ability to manage ambiguity, lead through change, and deliver in a matrixed environment

• High level of initiative, ownership, and a customer-centric mindset

• Has a special blend of Tech, Product, Learning and/or Program management experience 

• Strong expertise in applying adult learning theories to shape strategy 

Basic qualifications: 

• Bachelor’s Degree or Military experience

• At least 5 years experience in project, process or program management 

• At least 1 year in communication or change management

Preferred qualifications: 

• Masters / MBA degree

• Strong communication and collaboration skills 

• Strong problem solving and influencing skills

 At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (e.g. H1B, F-1 OPT, F-1 STEM OPT, F