Jobs and Careers
RO

Mgr, Security Tech&Innovation

Royal Caribbean Group
United Statesfull_timeVerifiedPosted 6 Feb 2024

About the role

Journey with us! Combine your career goals and sense of adventure by joining our exciting team of employees. Royal Caribbean Group is pleased to offer a competitive compensation & benefits package, and excellent career development opportunities, each offering unique ways to explore the world.

 

Position Summary:

Strategic Planning and Execution: Lead in the planning, management, and execution of security technology projects, including new-builds, dry docks, and revision projects. Collaborate with various departments and vendors to ensure projects are completed on time and within budget.

Technology Management: Serve as the primary point of contact for all security systems-related matters, managing programs that include CCTV, bodycams, access control, and more. Stay abreast of technological advancements to implement efficient and cutting-edge security solutions.

Equipment and System Assessment: Conduct thorough reviews and evaluations of existing security systems and equipment. Identify areas for improvement and integrate new technologies to enhance fleet security.

Project Documentation: Develop and manage all documentation related to equipment and technology requests, ensuring all Capital Approval Request (CAR) processes are accurately completed.

Team Leadership: Supervise and support the Lead, Security Technology & Innovation, ensuring all tasks are executed efficiently and effectively.

 

Essential Duties and Responsibilities:

Day-to-Day Operations:

  • Act as the go-to for all new build project inquiries, orchestrating the development, planning, and deployment of security systems like CCTV and locking mechanisms. This includes managing procurement, scheduling installations, conducting on-site inspections, and facilitating shipyard surveys.
  • Provide comprehensive support across the fleet for all security systems and related equipment, addressing troubleshooting, maintenance, procurement, and logistical support. Oversee Service Level Agreements (SLAs) and service contracts to ensure uninterrupted security operations.

 

Strategic Initiatives:

  • Lead the security equipment lifecycle management, focusing on strategic revitalization and timely replacement.
  • Engage in proactive exploration to identify efficiencies, cost-saving measures, and areas for operational improvement within both daily routines and new project scopes. This involves conducting cost analyses, drafting proposals, and presenting findings for security management and director leadership approval.
  • Evaluate and select new software and infrastructure solutions, comparing potential vendors to meet evolving business needs effectively.

 

Partnership with Security Managers:

  • Actively collaborate with security managers across fleets and new build projects to ensure that the security technology and systems meet the operational needs and standards. This involves detailed reviews of architectural drawings, standard equipment lists, and specific project requirements to ensure alignment with security objectives and operational efficiency. By working closely together, the Technology Manager ensures that all involved parties are on the same page, facilitating streamlined project execution and enhanced security measures.

 

Standard Equipment Management:

  • Take responsibility for maintaining and annually updating the comprehensive list of standard security equipment for the department. This task is crucial for keeping the organization ahead of technological advancements and ensuring that all teams have access to the latest and most effective security tools. The Technology Manager will ensure this list is readily available, providing guidance and recommendations on equipment specifications and procurement to support ongoing and upcoming projects. This proactive approach to equipment standardization plays a vital role in maintaining a high level of security across all operations while optimizing resource allocation and budgeting strategies.

 

Leadership and Communication:

  • Provide operational and project status updates to Security Managers and the Director, Security Operations, ensuring transparency and timely communication regarding new build and revite project progress as well as any ongoing projects
  • Foster long-lasting relationships with internal stakeholders, shipyards, and vendors, representing the organization in job progress meetings and strategic discussions.
  • Aid in the Development of security technology and equipment policies, alongside creating applicable training programs for continuous staff development.
  • Mentor shipboard teams, especially newly promoted personnel, guaranteeing compliance, following up on audit findings, and implementing corrective actions.
  • Ensure that project

Apply for this role

Generate a tailored application kit with a matched cover letter, interview prep, and CV highlights — in under 60 seconds.

Apply Now →Generate Application Kit

Free account required — sign up in 30s

Company

Royal Caribbean Group

View company profile →