Manager, Sales Operations, Conference Attendance Sales

About this role:

Enable a scalable and effective sales organization by leading projects to drive sales productivity and optimize the organization’s business and sales process infrastructure, while driving globally consistent execution and adoption of best practices. Partner cross functionally to meet the ongoing operational needs of the sales organization and support sales leaders by understanding and addressing their organizational needs.

What you will do:  

• Lead projects to drive the strategic initiatives established by Sales operations and Sales leadership

• Partner with Variable Compensation, Territory Planning, and Territory Management to improve processes and execute on strategy decisions established by Conference Attendance Sales global leadership

• Build collaborative relationships with Conference Attendance Sales (CAS) Leadership

• Lead projects with the Business Analytics team to improve reporting and insights necessary for leadership to effectively strategize, plan, and lead their organizations

• Partner with Sales Enablement on sales programs and initiatives to drive sales productivity, improved CRM adoption, fulfillment of business unit priorities, and overall sales effectiveness

• Partner with business support functions to develop and execute long term solutions for operations challenges such as conference launch processes, finance treatment of tickets, etc.

• Manage the rhythm of business activities such as weekly leadership team meetings, Key Initiative Meetings, Quarterly business reviews, annual planning, and other cadenced reporting, metrics, and business needs

• Support compensation plan design processes and development of incentive programs to drive sales force behavior

• Support establishment of business unit KPIs, metrics, and quota setting methodologies

• Support annual planning processes including salesforce expansion, organization structure, rules of engagement, etc.

• Develop in-depth insight into the sales force and their needs to inform decisions and strategies

• Conduct ad hoc reporting and analysis as needed

What you will need:  

• Bachelors degree required, Masters or advanced degree a plus

• 5+ years of progressive business experience, with 3+ years’ experience in a sales operations or business operations function

• Demonstrates strong knowledge of business process, operational strategy, trends, issues and data analysis to deliver against business objectives

• History of project management, effectively driving key business initiatives

• Experience working with sales teams

• Process oriented with strong analytical skills

• Ability to think big picture with willingness to also deep dive

• Strong communication skills with ability to balance high level communication with technical communication

• Ability to recognize problems and see them through to solution

• Demonstrated ability to work independently and with little direction

• High sense of urgency and attention to deadline

• Financial management skills with high attention to detail

• Exceptional Microsoft office skills, especially Excel & PowerPoint, PowerBI experience is a plus

• Experience with Salesforce is a plus

• Experience with Microsoft Project or other project management software is a plus

What you will get:

• Competitive salary, generous paid time off policy, charity match program, Medical, Dental & Vision Plans, Parental Leave, Employee Assistance Program (EAP), 401K matching and more!

• Collaborative, team-oriented culture that embraces diversity 

• Professional development and unlimited growth opportunities

#LI-KP2

Who are we?

At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.

Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities.

Since our founding in 1979, we’ve grown to 21,000 associates globally wh