Part Time Key Holder - Cotton On Northridge Fashion Centre

Do you speak fashion? We're hiring Key Holders! Let’s chat! 

Born in Australia, loved around the world. ​

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At Cotton On, we know good style goes well beyond what's in your wardrobe. We’re here to inspire, spark joy and bolster self-expression and creativity. We want our community to feel seen, heard and celebrated, and as a brand, we want to use our voice to make a positive difference in people's lives.​

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We’re playfully rebellious and always optimistic. Join our world and let's do good things together.

Benefits You Will Love…

• 50% off Cotton On Group Brands | Cotton On, Cotton On Body, & Cotton On Kids

• Local and Global career growth - progress your career across our 3 Brands

• Wellness support 24/7 – mental health, relationships, family + more

• Discounts for you and your family - medical, travel, financial + more

• Create meaningful change and make a positive difference in people’s lives

The Role

• Open and close the store in accordance with company policies and procedures

• Lead the store team as part of management

• Provide exceptional customer service and resolve customer issues

• Process sales transactions accurately and efficiently

• Assist in inventory control, restocking, and merchandising

• Ensure store cleanliness and safety standards are upheld

• Support loss prevention efforts and report any unusual activity

• Engages with store teams and customers professionally and respectfully

• Train and mentor new associates as needed

• Ability to interact collaboratively and work as a team towards a common goal 

• Maintain a professional presence and motivate and inspire others

• Acting in a respectful manner to customers, managers and peers

Skills & Experience: 

• Experience in Retail, preferably fast fashion experience 

• Demonstrated knowledge / ability of collaboration to drive results as a team. 

• Demonstrated awareness and understanding of basic Retail principles such as sales, stock and service delivery in stores 

• Ability to work a flexible schedule to meet the needs of the business, including evening, weekend and holiday shifts 

• Solid communication, customer service, and problem-solving skills and the ability to work in a fast paced, ever changing environment 

• Must be at least 18 years of age or older to apply  

QUALIFICATIONS AND EXPERIENCE / BACKGROUND

• High school diploma or equivalent

• Minimum of 1+ years of retail sales experience

• Minimum of 1+ year of acting retail leadership/management experience that allowed you the opportunity to lead aspects of the business and develop team members

PHYSICAL REQUIREMENTS

• Ability to move around the store throughout the shift/workday  

• Ability to lift, carry, push, and pull up to 50 pounds regularly (e.g., boxes or other merchandise packages, bins, clothing racks, stools/ladders)

• Ability to regularly squat/kneel (e.g., to access under-storage bins, during visual resets)

• Ability to regularly use a ladder, step stool or raised platform safely to complete required tasks

Who are we?

Cotton On’s purpose is to make a positive difference in people’s lives. Born in Australia, Cotton On is a global fashion and lifestyle retailer with eight brands across 22 countries and 1,500 stores. Powered by 20,000 team members, who together with our customers, are making a positive impact through one life-changing Foundation. Taking their Aussie lifestyle to the world and delivering Good along the way, Cot