Summary
 

Defines customer needs in technical and business contexts. Ensure the proposed technical and business solutions meet the customer's objectives for the work effort. Provide guidance with planning and prioritization of business analysis activities in support of large project and support efforts.

Description
 

Position Purpose:

Defines customer needs in technical and business contexts. Ensure the proposed technical and business solutions meet the customer's objectives for the work effort. Provide guidance with planning and prioritization of business analysis activities in support of large project and support efforts.

What You'll Do:

• Elicit and document user requirements to meet a business objective. Identify and validate requirements and organize the information into a logical document using business analysis models that is understood by the customer and Information Systems.

• Respond to questions and ensure understanding of why the business solution was chosen. Guide both technical and customer departments in the development of the systems

• Ensure the accurate deployment of solutions through review of problem logs, assisting with test plans and test matrices, and other analysis activities

• Validate the business need for solutions to business problems and process improvements.

• Facilitate the transfer of knowledge about the "big picture" direction of the business units to others who support them.

• Provide input on the business direction for system changes.

• Mentor less experienced business systems analysts.

To Qualify for This Position, You'll Need:

This position requires a clearance which requires U.S. citizenship to obtain.

Required Education:

• Bachelor's degree

Degree Equivalency:

• 4 years job-related work experience OR

• Associate's degree and 2 years job-related work experience

Required Work Experience:

• 6 years of IT business analysis experience.

Required Skills and Abilities:

• Demonstrated expertise in the concepts of the supported business unit.

• Demonstrated knowledge of standard industry practices and procedures for the business unit.

• Able to communicate effectively with technical and non-technical audiences, including the ability to express complex technical and business concepts to all management levels, peers, and the business units.

• Able to influence and negotiate solutions to business problems.

• Strong teamwork and interpersonal skills.

• Understands how IT affects an organization and is able to link it to business processes.

• Excellent analytical and conceptual skills.

• Able to read and comment on test plans and test matrices, project plans, and scope and design documents.

• Has a conceptual understanding of project management techniques.

We Prefer that You Have:

• in-depth knowledge of Enterprise Content Management applications such as CMOD/CM8, OpenText, and IBM Content Collector.

• Experience supporting Commercial, Tricare, and Medicare business on CMOD/CM8

What We Can Do for You:

We understand the value of a diverse and inclusive workplace and strive to be an employer where employees across all spectrums have access and opportunity to develop their skills, advance their careers and contribute their unique abilities to the growth of our company.

Our comp