We anticipate the application window for this opening will close on - 27 Jun 2025

 

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day in the Life

At Medtronic, the Clinical Specialist Manager, Pain Interventions partners with the District Sales Manager(s) in achieving unit/revenue goals and enhancing customer satisfaction by effectively managing the district’s clinical team. The CSM is fully competent clinically and will provide case, customer and patient support while facilitating cross-district and cross-region collaboration on to resolve resource constraints. 

This is a field based role.

We are seeking a committed professional, required to reside within the territory and drive to multiple accounts throughout the region, to join our winning team. A valid driver's license is essential for this role, which also includes travel outside the territory, presenting opportunities for broader engagement.

Responsibilities may include the following and other duties may be assigned:

• Manages and coaches district clinical employees through the utilization of field visits, individual or group meetings, and telephone contacts to accomplish the following objectives:

Alignment 

• Partners to ensure coordinated sales and clinical efforts across the district, driving clinical efficiencies including case coverage where necessary

• Schedules resources for clinical events working closely with the District Manager. Resources may be drawn from other regions as necessary

• Ensures all direct reports have annual/quarterly objectives and implement a regular schedule of evaluating  performance, providing feedback and coaching, and documenting performance needs and achievements; implement performance improvement plans, if needed

• Communicates corporate, division, region and/or district mission, goals and activities

Coaching 

• Directs and motivates employees to achieve clinical, unit and revenue goals

• Provides ongoing feedback/coaching and regular performance and development discussions with employees 

• Implements corrective actions where necessary

• Documents field visits with employees with actions observed and suggestions for improvement for the individual CS

• Adheres to, communicate, and reinforce Medtronic policies and business conduct standards

Training/Development 

• Oversees the training and development of Clinical Specialists in product knowledge and competitive knowledge

• Coaches and advises employees on teamwork, time and task management, and career development

• Assists employees with the creation and ongoing implementation of Individual Development Plans (IDP’s)

 • Identifies clinical opportunities through the use of analytics and/or field visits 

• Addresses clinical opportunities through coaching or the development of specific measurable projects

• Coordinates, develops, and implements strategies to achieve short and long-term business objectives especially related to clinical activities

• Ensures efficient and effective scheduling of case coverage for the district including case coverage where necessary

• Provides direction to employees regarding the management of assets, expenses, budgets, etc.

• Performs administrative tasks related to cost center management, expenses, email, and other communication activities

• Ensures personal understanding of all quality policy/system items that are personally applicable 

• Follows all work/quality procedures to ensure quality system compliance and high quality work

• Partners with the District Sales Manager and HR to recruit and hire top candidates for open positions

• Continually works to maintain a strong, diverse personnel “bench” of candidates for use in future hiring opportunities

• Other duties as assigned by District Manager

We seek out and hire a diverse workforce at every level: We need fresh ideas and inclusive insights to continue to be an innovative industry leader —that’s why we make it a point to seek out, attract and develop employees who are patient-centric, passionate, and who represent the same wide variety of life experiences as our patients.

To learn more about Inclusion & Diversity at Medtronic Click Here

Qualifications

Must Have: Minimum Requirements

To be considered for this role, please ensure the minimum requirements are evident on your applicant prof