Key Account Manager

Key Account Manager – Townsquare Ignite 

*This is a remote position that requires you to work closely and collaboratively with a team.* 

About Townsquare Ignite:  

Founded in 2010, Townsquare Ignite products and solutions are a combination of our owned and operated digital properties, our proprietary digital programmatic advertising platform, and an in-house demand and data management platform collecting valuable proprietary first-party data, and is the fastest growing revenue and profit driver of Townsquare Media. 

Our Competitive Advantage: 

• First-Party Data Collection: As a large-scale digital content publisher, we collect valuable first-party data from our audience, minimizing reliance on third-party data sources. 

• Proprietary Advertising Technology: We offer a proprietary advertising technology platform, including an in-house demand-side buying platform (DSP). 

• Integration with Multiple Platforms: Our platform integrates with over 15 digital advertising buying platforms and provides access to all major advertising exchanges and mobile apps. 

• Massive Reach: We have access to over 250 billion impressions per day. 

• Targeted Solutions and Customer Service: We provide hyper-targeted advertising solutions and offer white glove customer service. 

• Multi-Platform Delivery: Our campaigns are delivered across desktop, mobile, apps, connected TV, email, paid search, and social media platforms, utilizing display, video, and native executions. 

• Creative Support: We have a full-service design and creative team to help clients craft the right message and develop powerful creative for their campaigns. 

 

The Key Account Manager Opportunity:  

The Key Account Manager (KAM) serves as the primary point of contact for Townsquare Ignite’s most valuable accounts. KAMs focus on fewer accounts with significantly larger billing, delivering a high-touch, white-glove client experience. 

This role is highly client-facing — you will join client calls, present performance reports, and serve as a trusted advisor to drive strategy, optimizations, and opportunities for expansion. The ideal candidate is consultative, detail-oriented, and confident explaining digital marketing performance in a way that inspires client trust and long-term partnership. 

Success in this role is measured by client satisfaction, account retention, upsell growth, and reduced campaign cancellations. 

 

Responsibilities: 

Strategy & Client Partnership: 

• Serve as the primary strategic partner for high-value accounts, fostering long-term relationships. 

• Confidently join and lead client calls to present campaign results, performance insights, and recommendations. 

• Advise clients on opportunities for campaign optimizations, cross-channel expansion, and increased ROI. 

• Partner with sales leaders to identify growth opportunities within key accounts. 

Campaign Pre-Launch: 

• Ensure campaign proposals align with client objectives and business goals. 

• Oversee targeting and strategy, tailoring solutions to fit the unique needs of