Inside Sales Representative (On-site)

 

We are ZimVie, a publicly traded, global life sciences leader focused on restoring daily life by advancing clinical technology to improve patients’ smiles, function, and confidence. Our company is founded on a legacy of trusted brands, products, and clinical evidence made possible through an inclusive and collaborative culture that empowers our team members to bring their whole selves – their best selves – to work every day to accomplish our Mission. Together, our dedicated, diverse global team is shaping an exciting future for ZimVie — we hope you’ll consider being a part of it!

 

 

Job Summary

The Inside Sales Representative is responsible for selling to new and existing customers within an assigned territory in North America. Position is focused on generating incremental business within existing accounts, prospecting/selling to new accounts and developing relationships over the phone.  Individual works in partnership with field Territory Sales Reps and assist with the implementation of strategic plans, aggressively implementing actions to achieve results that meet or exceed annual sales targets/goals.  Reporting directly to the Inside Sales Manager, this position will make a minimum number of new customer calls per day, in addition to completion of follow up calls.

 

 Principal Duties and Responsibilities

• Contact potential customers to understand client needs and discuss value of ZimVie  dental products and services.
• Classify potential customers using CRM data, conversations with field Territory Sales Reps, following internal and external leads and performing customer research.
• Work in partnership with Sales Director, Regional Sales Managers and Territory Sales Reps to perform lead generation.   Full sale of specific products to be done by Inside Sales Rep with more complex solution leads provided to field sales partner.
• Effectively qualify potential customers by performing needs analysis to better understand customer needs.
• Perform data entry into CRM tool, maintaining customer records, tracking phone calls and reporting business development activity to Inside Sales Manager.

 

 Expected Areas of Competence

• Knowledge of basic business principles of marketing and selling services, including sales techniques and market research.
• Knowledge of customer needs analysis, quality standards and customer services principles.
• Knowledge of computer hardware and software, specifically CRM tools.
• Time management skills.
• Interpersonal communication skills, including listening and understanding others, as well as speaking in a manner that effectively conveys appropriate information.
• Persuading others to challenge perceptions and thoughts.
• Ability to speak clearly and communicate so others will understand.
• Ability to understand detail and evaluate the needs of others.
• Ability to be self-motivated, working independently to achieve objectives.