Retail Post Office Manager

General information

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Name Retail Post Office Manager Site / Location Newport Beach Post Office Ref # 12377470 Entity Australia Post Opening Date 22-Jan-2026 Suburb Newport Work Type Fixed Term Full Time Length of Assignment 12 months

Description & Requirements

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Help us deliver like never before 

Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride.  

About the opportunity

As our Retail Post Office Manager, you'll professionally manage the retail outlet to meet the commercial and customer objectives of Australia Post. The successful candidate will apply effective business management skills and practices to maximise sales opportunities, improve profitability, productivity, and team engagement, grow revenue, and provide consistently high standards of customer service.

You'll be

• Managing, leading and motivating a team by defining work objectives, monitoring, and evaluating performance.  
• Ensuring all business activities meet current compliance and legal requirements, documented sales processes and behaviours and ethical standards.
• Managing the business operations and financial performance of the retail outlet – grow profitable revenue, maximise returns on investment, manage core and new business, and adhere to fraud control, financial integrity, and cash management.
• Reviewing and analysing the performance of the Retail Outlet Operations to achieve the strategic targets and objectives.
• Managing back-office processing such as continuous improvement of streaming and presentation of outward mail, adhere to revenue protection procedures, maintain Post Office Box service standards, stock inventory Identify business issues, challenges, and opportunities – organise information, evaluate options, develop a solution, and take appropriate action to maximise results in a timely manner.