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BA

ED Behavioral Resource Tech

Baystate Health
Birmingham, United Statesfull_timeVerifiedPosted 17 Jun 2025

About the role

ED Behavioral Resource Technician (BRT)

Baystate Health, a nationally recognized leader in healthcare quality and safety and is looking for a full-time Behavioral Resource Technician to join our Emergency Department Team in Springfield, MA.

Resume required with application

SCHEDULE:

  • Full-time DAYS 7p-7:30a rotating schedule
  • 36-hrs a week (shifts)
  • Weekly schedule is not fixed where each week you work different days.
  • Every other weekend and holiday rotation required

LOCATION:

  • Baystate Medical Center Emergency Department, Springfield, MA

THE ADVANTAGES OF WORKING WITH BAYSTATE!

  • Excellent Compensation
  • High-quality, low-cost medical, dental and vision insurance
  • Generous PTO – up to 25 days in the first year, with scheduled earned increases
  • Continuing education support and reimbursement
  • First Time Home Buyers Financial Packages
  • Farm Share Memberships
  • 403b retirement company match & annual company contribution increase based on years of service
  • Free money coach advice from a certified professional
  • Wellbeing programs that include but are not limited to mental, physical, and financial health
  • Adoption assistance
  • Pet, home, auto and personal insurance
  • Life insurance
  • Work-life integration
  • Reimbursement for a variety of wellbeing activities, included but limited to gym membership and equipment, personal trainer, massage and so much more!

QUALIFICATIONS: 

  • High School Diploma or GED (required)
  • 1 year of relevant patient care experience (required).  Prefer 2 years working with behavioral health patients.
    • This experience could include but is not limited to working with behavioral health patients, direct patient care, patients in a group home setting, experience as a paraprofessional, or has successfully worked in a BRT Apprentice Role for 1 year.
    • Experience as a direct health care provider, previous psych sitter, CNA, MA HHA or PCA
  • CPR through American Heart Association BLS Provider required
  • CPI required within 6 months of employment

For more information, please visit us online at: baystatehealthjobs.com or interact with us socially at facebook.com/BaystateCareers or on Twitter @BaystateCareers. All correspondence can be directed to recruiter:

Melanie.Bischoff@Baystatehealth.org

Summary

A Behavioral Resource Technician ("BRT") is responsible for providing Intermittent/ close observation of the patient or patients they are assigned to. The BRT is responsible for observing up to four patients at a time. The BRT's role is to ensure that the patient does nothing to harm themselves or others. The BRT must maintain a safe environment and interact with the patient, family, and staff in a caring professional manner.  As a member of the health care team, the BRT will provide care for the patient and may include bathing, feeding, toileting, ambulating, turning, and repositioning as assigned. When caring for two behavioral patients, minimal patient care is required. The BRT is responsible for reporting any changes in the patient’s condition or behavior to the nurse immediately and documenting every 15 minutes during their shift unless they are assigned to a 1:1 status and are expected to continuously observe the patient. They BRT is expected to prevent elopement, in addition to harm of self or others.

This description covers the essential functions of the position.

The incumbent is expected to perform other similar and related duties as assigned. Management has the right to change or add to the job responsibilities at any time.

Job Responsibilities: 

1) Provides Age Appropriate Care To Patients

Demonstrates knowledge of developmental stages for the following age groups child through older adult: Children, Adolescents, Adult, Geriatric   

2) Develops And Maintains Good Human Relations Skills.

Introduces self by name to the patient, PCT, and RN, 100% of the time.   Consistently displays a respectful, empathetic, and caring attitude toward patients and families 100% of the time. Interacts with other members of the health care team RN, PCT, MD, etc. profession

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Company

Baystate Health

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