Sr. Program Manager - Content Operations

Our Company

Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. 

We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

We are looking for a talented Senior Program Manager to lead and manage critical initiatives in support of the DX Marketing Content Labs and drive key end-to-end business operations. Collaboration, cultivating strong partnership between teams and key stakeholders, and championing operational efficiency are key to the success of this role. You will have a deep understanding of operational business needs to drive cross-functional alignment and delivery of product roadmap. You will craft, deploy, and own processes and practices for efficient engagement and progress transparency and act as an information hub for all team members and stakeholders. 

What you will do:  

• Collaborate with senior leadership to define strategic priorities, build roadmaps, and develop actionable plans to achieve business objectives; driving consensus on priorities. 

• Partner with the Integrated PMO Office and Content Labs leaders to align initiatives with corporate strategy, manage budgets effectively, and ensure operational efficiency. 

• Own success criteria development and management by defining and tracking success metrics for team performance (e.g., efficiency, delivery timelines, quality) and aligning to business outcomes (e.g., cost saving, customer impact).  

• Create and drive comprehensive recurring reports and dashboards for senior leadership, offering actionable insights into project progress, strategic alignment, and financial performance. 

• Drive India Labs content queue and ensure accurate status reporting and completion deadlines, working in close collaboration with Americas and India Content Labs leaders 

• Spearhead special initiatives such as AI/LLM, Global Translations, improve processes to support Content Labs priorities and drive collaboration, communication, and engagement throughout the team. 

What you'll need to succeed: 

• 10+ years experience in program management roles, including cross-functional team collaboration, and a background in a large tech company 

• Experience designing processes, driving adoption and leading organizational change 

• PMP or similar certification preferred 

• Excellent analytical, problem-solving solving and critical thinking skills with bias toward customer-and data first decision making approach 

• Exceptional verbal and written communication skills; ability to synthesize and structure strategic issues in a concise way with shown capabilities of engaging with people at all levels of the organization 

• History of being a self-starter, resourceful, and able to prioritize in a fast-paced environment with multiple changing objectives