Senior Lead Business Analyst

Majesco isn’t just riding the AI wave – we’re leading it for the P&C, L&AH, and Pension & Retirement markets. Born in the cloud and built with an AI-native vision, we’ve reimagined the insurance and pension core as an intelligent platform that enables insurers and pension & retirement providers to move faster, see farther and operate smarter. As leaders in intelligent SaaS solutions, we’ve embedded AI and Agentic AI throughout our robust product portfolio of core, underwriting, loss control, distribution, digital solutions, and pension & retirement administration so our customer can reimagine their business with real-time business insights, optimized operations, and enhanced business outcomes. Everything we build is designed to strip away complexity and let our clients focus on what matters: delivering exceptional products, experiences, and long-term financial security for policyholders and plan participants. 

At Majesco, this means joining a team leading the insurance and retirement industry through the AI revolution.   You’ll collaborate with experienced leaders and global teams building and scaling AI-native solutions that solve complex, real-world challenges - where innovation moves from concept to production, decisions carry real weight, and execution matters. If you’re looking for a place where your expertise is trusted, your judgment is valued, and your work helps define what’s next for intelligent insurance and retirement technology, Majesco is where that work happens.

Job Summary

Majesco is seeking a highly experienced Senior Lead Business Analyst to join our Policy System team. This role requires deep expertise in Property & Casualty insurance policy administration platforms, with strong proficiency in interpreting and implementing ISO rating and statistical plan circulars. The Senior Lead BA will provide functional leadership across product enhancements and client implementations, ensuring regulatory compliance, business accuracy, and alignment between stakeholders and delivery teams. This role carries ownership of functional design direction, requirement governance, and mentoring of junior analysts.

Key Responsibilities

• Lead analysis and interpretation of ISO circulars, rating methodologies, and statistical plan manuals to determine business and system impacts.
• Own end-to-end requirement management from discovery through sign-off and validation.
• Facilitate stakeholder workshops, requirement elicitation sessions, and functional design discussions.
• Provide functional leadership in defining rating logic, coverage configuration, underwriting rules, and end-to-end policy lifecycle workflows.
• Oversee documentation of BRDs, FRDs, user stories, process flows, and acceptance criteria to ensure clarity, traceability, and completeness.
• Conduct gap analysis between business requirements and policy system capabilities, recommending functional solutions.
• Ensure statistical plan compliance, validation rules, and regulatory reporting requirements are accurately captured and implemented.
• Serve as the primary functional point of contact for clients during system implementations and product updates.
• Support SIT and UAT cycles by defining test scenarios, validating functional outcomes, and guiding defect resolution from a business perspective.
• Provide mentorship and guidance to junior Business Analysts, reviewing deliverables and maintaining documentation standards.
• Establish and maintain functional governance practices, including requirement traceability and change management controls.
• Collaborate closely with Product Management, Delivery, Architecture, and QA teams to ensure alignment across the implementation lifecycle.

Qualifications and Experience

• 8+ years of experience as a Business Analyst within the Property & Casualty insurance domain, with strong exposure to policy administration systems.
• Strong understanding of rating logic, coverages, underwriting workflows, and the full policy lifecycle.
• Demonstrated experience leading stakeholder workshops and managing client expectations.
• Extensive experience creating and reviewing functional documentation artifacts.
• Experience leading client-facing discussions during system implementations or upgrades.
• Strong analytical and problem-solving skills with high attention to regulatory detail.
• Excellent written and verbal communication skills.

Preferred Skills

• Familiarity with Majesco Policy for P&C platform.
• Experience working in Agile or hybrid delivery environments.
• Experience supporting multi-state or multi-jurisdiction regulatory implementations.

As a member of a rapidly growing and dynamic organization, the successful candidate must be flexi