Instructional Designer

Company Description

LinkedIn is the world’s largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We’re also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that’s built on trust, care, inclusion, and fun – where everyone can succeed.

Join us to transform the way the world works.

Job Description

This role will be based in Chicago or Omaha. 

At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team.

The Instructional Designer creates high-impact, AI optimized, microlearning assets using various digital media formats for LinkedIn customers. These learning materials empower customers around the world with tips, tricks, techniques, and best practices they need to be more productive and successful using LinkedIn tools. 

What You’ll Do 

In this role, you will lead efforts to determine learning objectives, establish clear timelines for deliverables, gather key requirements from partners and product teams, recommend the best format to suit the learner experience, and create learning assets that serve core customer needs. The assets you create will help millions adopt best practices and see tangible value. 

To be successful in this role, you must demonstrate critical thinking to solve complex problems within established guidelines, plus innovative techniques to shorten development cycles and meet tight deadlines. You must demonstrate excellent writing skills and be able to adhere to established development guidelines and templates while increasing the effectiveness of learning deliverables. This role also requires thriving in a matrixed environment, working cross-collaboratively with peers to achieved shared goals. Establishing rapport and mutually beneficial relationships with stakeholders is a key to success. Demonstration of self-direction paired with transparent communication is a must.  

Responsibilities:  

• Build micro-learning and modular learning materials that will fuel the customer enablement experience and unlock successful use of LinkedIn tools. 

• Script, record, and edit engaging training videos to support product adoption and customer enablement. 

• Partner and build meaningful relationships with key stakeholders and subject matter experts to uncover business and learning needs.  

• Identify learning objectives tied to desired customer adoption and behavior outcomes.  

• Design training assets and recommend the learning modality while balancing tight timelines, continuous product changes, and strengthened learning catalog performance. 

• Provide graphic design support for assets and experiences published in the virtual learning center. 

• Continuously incorporate peer, stakeholder, and customer feedback and recommend standards based on this feedback for future content builds 

• Meet all deliverable deadlines. 

Qualifications

Basic Qualifications:  

• 5+ years of experience in high volume training content creation, customer learning, or customer enablement content creation. 

• 3+ years of experience working with rapid eLearning development tools (Articulate 360, Camtasia etc.), and web-based meeting tools (e.g., Zoom) to create instructionally sound content.  

• Experience with multimedia design skills, including basic video editing, motion graphics, layout design, and asset creation using tools such as Adobe Creative Cloud (e.g., Photoshop, Illustrator, Premiere Pro, After Effects), or equivalent tools.  

• Experience in project management including execution, establishing priorities, and meeting deadlines in a rapidly changing environment.  
   

Preferred Qualifications:  

• Experience working on a global or multi-cultural team.  

• Experience working in Customer focused learning and education. 

• Experience structuring lessons or courses to produce a behavioral outcome.  

• Experience with multimedia, graphic design, or video production. 

• Extended enterprise experience (customer-facing not internal L&D).  

• Demonstration of a growth mindset with a passion for learni