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Senior Director, PMO and Operations
Stand TogetherUnited Statesfull_timeVerifiedPosted 27 Sept 2024
About the role
Stand Together is a dynamic and mission-driven organization committed to driving positive social change and empowering individuals to overcome barriers. Join our team and be part of a collaborative community that values innovation, personal responsibility, and the power of bottom-up solutions. Together, we will create a society that fosters opportunity, dignity, and well-being for all.
The Sr. Director PMO and Operations will provide strategic leadership and direction for the Marketing and Communications Project Management Office (PMO) and operational functions across capability. This role is critical to ensuring alignment with strategic objectives, optimizing resource allocation and driving project success. Reporting to the SVP Intelligence and Operations, the Sr. Director will work collaboratively with all capability leaders to enhance project delivery, improve processes, and drive operational excellence.
The Sr. Director PMO and Operations will provide strategic leadership and direction for the Marketing and Communications Project Management Office (PMO) and operational functions across capability. This role is critical to ensuring alignment with strategic objectives, optimizing resource allocation and driving project success. Reporting to the SVP Intelligence and Operations, the Sr. Director will work collaboratively with all capability leaders to enhance project delivery, improve processes, and drive operational excellence.
Responsibilities Include:
- PMO Leadership:
- Design and implement a comprehensive PMO framework that supports project intake, prioritization, and oversight.
- Ensure alignment with organizational strategic goals and resource availability.
- Oversee project planning, execution, monitoring, and control, ensuring adherence to project timelines, budgets, and quality standards.
- Provide leadership and guidance to project managers, offering support, coaching, and mentorship.
- Foster a collaborative and high-performing PMO culture.
- Vendor Operations Leadership:
- Provide leadership to new vendor operations capability driving strong relationships with trusted vendor partners.
- Develop processes for effective supplier onboarding, performance management, and regular business reviews.
- Strategic Planning and Alignment:
- Work closely with leadership to align PMO and operational strategies with the organization's overall vision and objectives.
- Ensure that projects and initiatives are prioritized and executed in a manner that supports the achievement of strategic goals.
- Oversee resource allocation and capacity planning to optimize project delivery and address skill gaps.
- Reporting and Analytics:
- Develop and produce strategic reports, dashboards, and performance metrics to aid decision-making and enhance visibility into project status.
- Utilize data analytics to identify trends, risks, and areas for improvement.
- Operational Excellence:
- Identify and implement process improvements to enhance operational efficiency and effectiveness.
- Collaborate with internal stakeholders to identify inefficiencies and streamline operations.
Knowledge and Skills You Bring to the Organization:
- 10+ years of experience in project management, operations, or related roles, with a minimum of 5 years in a leadership capacity.
- Proven track record of successfully managing complex projects and initiatives.
- Strong understanding of project management methodologies and tools.
- Excellent analytical and problem-solving skills, with the ability to interpret complex data and metrics.
- Exceptional communication and interpersonal skills, capable of engaging with stakeholders at all levels.
- Experience in driving process improvements and operational excellence initiatives.
- Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities.
- Ability to lead and motivate teams.
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