General Virtual Assistant (Work From Home)

This is a remote position.

About Us

VirtuallyinCredible is a people-first company that believes great work begins with great support. What started as a small team with one Virtual Assistant has now grown into a thriving community of over a thousand home-based VAs, all working together, growing together, and achieving new milestones every day.

We are committed to delivering exceptional service to our clients while fostering a positive, growth-oriented environment for our team. If you’re looking for a long-term career where your contributions matter, your growth is celebrated, and your work-life balance is valued, this may be the perfect fit for you.

What You Will Do

As a General Virtual Assistant , you’ll play a key role in supporting clients, maintaining smooth operations, and helping drive business success. This role is ideal for individuals who are proactive, detail-oriented, and eager to take on meaningful work.

Your responsibilities include:

Client Support & Communication

• Deliver excellent customer support across phone, email, and written communication

• Manage client interactions professionally and efficiently

• Handle inbound/outbound calls, follow-ups, and inquiries

Administrative Operations

• Perform essential administrative tasks such as A/R, A/P, work order processing, compliance, notices, lease renewals, and document preparation

• Manage inboxes, calendars, files, and other organizational tasks

• Ensure all tasks are completed with accuracy, efficiency, and attention to detail

Marketing & Social Media

• Assist with basic marketing initiatives

• Support social media management activities, such as scheduling posts, sourcing content, and monitoring engagement

Process Compliance & Continuous Improvement

• Follow client-specific Standard Operating Procedures (SOPs) consistently

• Stay updated on changes to procedures and company guidelines

• Ensure all work aligns with VirtuallyinCredible’s quality standards and core values

Reporting & Coordination

• Provide accurate data, updates, and regular reports to the leadership team

• Collaborate with teammates and departments as needed

• Perform additional tasks assigned from time to time, demonstrating adaptability and initiative

Requirements

What We’re Looking For

We’re seeking someone who not only has strong skills but also embodies professionalism, reliability, and a passion for helping clients succeed.

Qualifications