MGH Endoscopy Administrative Manager

Site: The General Hospital Corporation

 

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

 

 

Job Summary

Summary
Responsible for overseeing and enhancing the administrative operations of the hospital, ensuring the efficient management of resources, staff, and processes. This leadership role involves strategic planning, operational oversight, and the implementation of policies and procedures to support the hospital's mission and goals. This role also works closely with senior management to drive organizational effectiveness and ensure high-quality administrative support.

Does this position require Patient Care?
No

Essential Functions
-Develop and implement strategic administrative policies and procedures to improve efficiency and effectiveness.
-Oversee daily administrative operations, ensuring seamless coordination across departments.
-Manage the administrative support functions, including scheduling, correspondence, and record-keeping.
-Supervise, mentor, and support administrative staff, including hiring, training, and performance evaluations.
-Ensure compliance with healthcare regulations, hospital policies, and accreditation standards.
-Enhance patient and visitor experience by ensuring high standards of service in all administrative functions.

 

Qualifications

Education
Bachelor's Degree Healthcare Administration required or Bachelor's Degree Related Field of Study required or Master's Degree Related Field of Study preferred

Can this role accept experience in lieu of a degree?
No

Licenses and Credentials

Experience
Administrative experience in a healthcare setting 5-7 years required and Experience in a management or leadership role 3-5 years required

Knowledge, Skills and Abilities
- Proven leadership and strategic management capabilities.
- Excellent organizational and problem-solving skills.
- Advanced proficiency in office software (e.g., Microsoft Office Suite) and electronic health records (EHR) systems.
- Exceptional communication, interpersonal, and negotiation skills.
- Ability to handle sensitive information with discretion and maintain confidentiality.
- Strong analytical skills and the ability to manage complex projects and initiatives.

 

Additional Job Details (if applicable)

Physical Requirements

• Standing Occasionally (3-33%)
• Walking Occasionally (3-33%)
• Sitting Constantly (67-100%)
• Lifting Occasionally (3-33%)
• Carrying Occasionally (3-33%)
• Pushing Rarely (Less than 2%)
• Pulling Rarely (Less than 2%)
• Climbing Rarely (Less than 2%)
• Balancing Occasionally (3-33%)
• Stooping Occasionally (3-33%)
• Kneeling Rarely (Less than 2%)
• Crouching Rarely (Less than 2%)
• Crawling Rarely (Less than 2%)
• Reaching Occasionally (3-33%)
• Gross Manipulation (Handling) Constantly (67-100%)
• Fine Manipulation (Fingering) Frequently (34-66%)
• Feeling Constantly (67-100%)
• Foot Use Rarely (Less than 2%)
• Vision - Far Constantly (67-100%)
• Vision - Near Constantly (67-100%)
• Talking Constantly (67-100%)
• Hearing Constantly (67-100%)

 

Remote Type

Hybrid

 

Work Location

15 Parkman Street

 

Scheduled Weekly Hours

40

 

Employee Type

Regular

 

Work Shift

Day (United States of America)

 

Pay Range

$41.64 - $60.59/Hourly

 

Grade

8

 

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate y