Senior Food Scientist, Technical Service

Description/Job Summary:

A Food Scientist will provide technical support to new or existing customers with growth potential to grow sales of Tate & Lyle ingredients.  This position is for an entry level Scientist recently graduating with a Science based degree, or with less than 3 years of experience. The candidate must have strong communication and interpersonal skills, experience with running and reporting science-based trials, and be open to working in a fast-paced environment with a large number of customers across a broad range of applications.  Contribution is measured through quality growth in the technical project pipeline and conversion of technical opportunities to sales. Willingness to travel up to 50%.

Responsibilities:

• Develop close working relationship with the technical community at customers and within Tate & Lyle
• Leads customer projects and provides technical expertise to address customer issues.
• Partners with sales teams to build a strong project pipeline by identifying and shaping new opportunities.
• Responsible for understanding customer needs and using these insights to support solution design, pipeline development and technical strategies.
• Be able to provide customers with technical support related to processing issues or challenges.
• Understands customer culture, capabilities, structures and processes utilising these insights to support the development of fit for purpose solutions.
• Follows and shares market intelligence and industry trends to contribute to solution development.
• Promote Tate & Lyle’s technical leadership position by presenting new product ideas and technologies to existing and potential customers.
• Supports customers in using ingredients by leveraging understanding of Tate & Lyle’s ingredients portfolio and their applications.
• Creates recognition for Tate & Lyle‘s ingredients/technologies by developing and fostering relationships within the industry.
• Builds relationships with key decision makers in customer organizations leading to new opportunities.
• Builds a strong and diverse internal network to be able to draw upon the right sources of expertise as required.

Competencies:

• Customer/Market Driven
  • Learns to anticipate customer/market aims, needs, processes and success measures, to better develop and position solutions that have real impact.
  • An understanding of dairy chemistry, dairy processing conditions, and the formulating and processing challenges associated with the various dairy sub-categories. 
  • Actively seeks feedback and uses market insights to deliver customer value at every stage of the research, development and delivery process.
• Commercial Savvy
  • Uses insights on Tate & Lyle’s technical expertise, the external market environment, and our customers’ business to drive commercially astute business decisions consistent with our strategic objectives.
• Technical Solution Development
  • Plays a role in developing innovative solutions for our customers in complex food and beverage systems
  • Thinks creatively, analytically and holistically, employing innate curiosity to explore problems and generate impactful solutions.
• Research and Process Effectiveness
  • Leverages internal processes and systems to execute work in a manner that meets scientific and professional standards
  • Carries out rigorous and high-quality research that elevates Tate & Lyle’s brand as a world-class solutions provider.  
• Collaboration and Influence
  • Seeks out colleagues, customers and external partners to create more effective solutions.
  • Operates across the matrix and integrates work functional and geographical boundaries, to increase shared learning, speed to market and financial impact.
  • Leverages an understanding of stakeholders, partners and customers to influence and collaborate effectively.
• Results Focused
  • Takes accountability for delivering world class solutions.
  • Pro-actively takes ownership and shows initiative in leading and contributing to high-quality and timely work.

Qualifications:

• Education:  MS, BS, or PhD in Food Science or other related field
• Understanding of food systems and ingredient functionality required.
• Experience in writing Scientific based reports or Science based project summaries
• Willingness to travel up to 50% (car and/or air)
• Knowledge of dairy science is a plus

*The Job title, role and responsibilities are subject to change based on qualifications / experience of the candidate and the business needs of the company.

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