Sr. Specialist, U.S. Benefits & Well-being
MSDAbout the role
Job Description
The Senior Specialist, U.S. Benefits & Well-being supports the strategy, design, and ongoing optimization of the Company’s U.S. benefits and well-being portfolio. This role uses data to provide strategic insights and recommendations, together with program oversight, to strengthen employee experience, supplier effectiveness, financial stewardship, and overall program value. The position partners across Human Resources, Finance, Legal, Procurement, Communications, and business stakeholders to support benefits programs that are competitive, compliant, financially disciplined, and operationally effective.
Key Responsibilities
Support the strategy, design, and ongoing optimization of the U.S. benefits and well-being portfolio through strategic insights, data-driven recommendations, and program oversight.
Analyze internal and external data to identify risks, opportunities, and trends that inform decisions, priorities, and program improvements.
Support the development and ongoing maintenance of dashboards, reporting, and performance metrics related to program financials, engagement, utilization, supplier effectiveness, and operational trends.
Translate data into actionable recommendations related to program design, governance, communications, and portfolio optimization.
Support benchmarking, financial analysis, and diligence for program enhancements, new opportunities, and strategic priorities.
Provide program oversight support, including monitoring performance, supporting issue resolution, and identifying improvement opportunities.
Assess supplier performance and support actions to improve accountability, service, and overall program outcomes.
Evaluate employee engagement and experience and identify opportunities to improve awareness, participation, and effectiveness.
Assist with the development of business cases, white papers, presentations, and other materials to support leadership discussions and decision-making.
Support cross-functional initiatives, ensuring strong coordination, project management, and execution.
Build effective relationships across HR and the business and provide support on program performance and improvement opportunities.
Contribute data-driven input and recommendations to support decision-making and continuous improvement.
Partner with Legal, Compliance, Payroll, Procurement, Communications, HR Operations, and external suppliers to support governance, policy administration, and service delivery.
Monitor portfolio performance and identify opportunities to improve employee experience, operational efficiency, and long-term value.
Education
Minimum of a bachelor’s degree, or currently in pursuit of degree completion, or equivalent relevant work experience
Required Experience and Skills
Minimum of 3 years of relevant experience in human resources, consulting, finance, or a related field, including required experience in benefits, well-being or total rewards; a combination of relevant experience and advanced education will also be considered.
Demonstrated ability to translate data into recommendations and support cross-functional work in a matrixed environment
Proven ability to work independently and collaborate effectively across cross-functional teams in a fast-paced environment
Strong organizational, project coordination, and communication skills
Demonstrated experience in analytics, reporting, and insight-development capabilities
Proficiency with AI-enabled tools and technology, with the ability to apply them effectively to analytics, reporting, strategic insight development, and decision support
Proficiency in Excel, PowerPoint, and reporting or analytics tools
Preferred Experience and Skills
Experience in a large, complex organization
Experience with supplier performance, financial analysis, and program metrics
Familiarity with U.S. benefits and well-being programs, policy governance, and employee communications
MSJR
Required Skills:
Benefits Administration, Benefits Management, Benefits Strategy, Employee Benefits Program Design, Human Resource Information Systems (HRIS), Pension Administration, Performance Metrics, Policy Development, Presentation Preparations, Vendor ManagementPreferred Skills:
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