Holt CAT is seeking an experienced Engine Field Service Technician for the Power Systems Division in Longview, Texas.  This position is responsible for performing high-quality field service repair work on industrial  or natural gas engines in order to respond to customer needs in a positive, caring, and timely manner and to ensure maximum value for work performed.  A valid driver's license and the ability to travel in the local region.  Hours for this position are Monday through Friday 7:00 AM to 4:00 PM.  Must have a safe driving record. Must be able to pass and maintain a DOT Physical.
 

·      Troubleshoot and perform complex repairs correctly in the field such as industrial engines and transmissions.
·      3 years of field or shop service tech troubleshooting and repair skills in industrial engines and transmissions. 
·      Ability to troubleshoot, diagnose, and repair equipment using electronic and manual equipment to determine failure. CAT ET & CAT SIS 2.0 knowledge preferred

         
·      Works safely at all times and adheres to all applicable safety policies; complies with all company policies, procedures, and standards
·         Performs basic to intermediate repairs and  troubleshooting offsite with minimal supervision
·         Removes and install parts, disassembles and assembles components to CAT specifications
·         Tests, makes adjustments, and verifies proper operation of all repairs and adjustments
·         Prepares and completes all job related documents, writes service reports, orders parts, and maintains clear customer records; in addition, accesses databases required to complete job
·         Operates equipment and vehicles with possession of all necessary licenses and certificates
·        Maintains service vehicle inspection records, daily inspections and driver logs as required by the Department of Transportation
·         Adheres to contamination control and HAZMAT rules and regulations
·         Maintains all company equipment, tools, and vehicle in a good, clean, and working order
·         Communicates job progress to supervisor and customer as needed
·         Completes assigned jobs and task to meet flat rate time and re-work standards 
·         Works overtime as required by workload and customers’ needs
·         Completes all assigned Technician Training Path courses and safety training in a timely and proficient manner
·         Projects professionalism with both internal and external customers, including personal appearance; may be relied upon to act as a mentor to lower level Technicians 
·         Requires regular and punctual employee attendance
·         Performs other duties as assigned

The incumbent in this position is expected to model the following practices on a daily basis: 1) Demonstrate alignment with the company's mission and core business values; 2) Collaborate with key internal/external resources; 3) Participate in ongoing self-development.

·         Knowledge of safe work procedures and practices 
·         Knowledge of equipment and tools, including their designs, uses, repair, and maintenance
·         Intermediate knowledge of hydraulics, transmissions, engines, undercarriage, and electrical
·         Demonstrates proficiency with current computer software, related hardware, and knowledge of machine electronic systems 
·         Exceptional skills in customer service 
·         Intermediate diagnostic and trouble-shooting skills
·         Planning and organizing skills to prioritize and plan work activities; uses time efficiently; plans for additional resources 
·         Operation and control skills of equipment or systems
·         Equipment selection skills to determine the kind of tools and equipment needed to do a job 
·         Ability to communicate clearly and effectively, both verbally and in writing
·         Ability to operate a crane and forklift, and obtain required certifications/licenses  
·         Ability to meet deadlines and work under fast-paced, time constraining circumstances 
·         Ability to operate hand tools, power tools, pneumatic tools, and equipment used in mechanical repair 
·         The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects
 

Education and Experience:
·         More than three years of industrial engine rep