Sr Product Manager (Mobile)

GROW WITH US:

Tandem Diabetes Care creates new possibilities for people living with diabetes, their loved ones, and their healthcare providers through a positively different experience. We’d love for you to team up with us to “innovate every day,” put “people first,” and take a “no-shortcuts” approach that has propelled us to become a leader in the diabetes technology industry.

STAY AWESOME:

Tandem Diabetes Care is proud to manufacture and sell the t:slim X2 insulin pump with Control-IQ technology. We’re also so much more than that. Our company’s human-centered approach to design, development, and support delivers innovative products and services for people who use insulin. Since many of our own team members live with type 1 diabetes, or have a loved one impacted by diabetes, the work is personal, and we are committed to the cause. Learn more at tandemdiabetes.com.

A DAY IN THE LIFE:

As Sr. Product Manager, Mobile, you’ll be responsible for the strategy and execution of the end-to-end customer experience of iOS and Android apps in Tandem Diabetes Care’s portfolio. With a focus on creating an experience that is easy to use, easy to adopt, easy to navigate and helps Tandem achieve our goal to simplify the lives of people with diabetes and create better outcomes for them.

We are a team of creative, curious, solutions-oriented people and seek out these qualities in everyone we hire. You should have deep empathy for our customers, the ability to deliver results in an analytical, collaborative, and fast-paced environment, as well as demonstrate a proven track record of building and managing world-class, consumer-facing digital products across all phases of a product’s lifecycle in medical or other regulated industries. This role is open to fully remote work within the United States. 

A Sr. Project Manager at Tandem:

• Obsesses over our apps – brings innovative ideas and the latest technology together to develop a seamless onboarding experience pairing with Tandem’s connected pumps, easy navigation, intuitive therapy management and an overall great experience for Tandem customers globally.
• Delivers high-quality product features and optimizations. Uses data to validate and communicate impact.
• Uses qualitative and quantitative data to develop an understanding of how customers engage, what matters to them and identify pain points.
• Writes and reviews product requirements and helps set vision and targets for key development ceremonies, including product backlog grooming and release planning.
• Collaborates with Tandem teammates from UX research, design, program management, engineering, quality and other disciplines to execute and deliver against goals and roadmap.
• Works closely with Regulatory Affairs to develop coordinated approaches to alignment on regulatory requirements.  
• Utilizes data, insights, instincts, and experimentation to drive product decisions and translate into actionable roadmaps, aligning team objectives with company vision and goals.
• Defines success metrics and long-term strategic plans for your products.
• Solves ambiguous problems and proactively identify and mitigate risks before they become roadblocks.
• Regularly review metrics and identify and improved data/mechanisms for visibility, ensuring your program stays aligned with company objectives.
• Function as an internal champion for mobile product and primary contact for related roadmap and strategy questions.
• Define and analyze metrics that inform product success.
• Collaborate with Product Marketing to develop appropriate marketing strategies, training, and messaging for new and in-market products, including content for product education and training for patients and HCPs.
• Provide thought leadership in segmentation, positioning, and customer targeting.
• Communicates with management on iterations in product’s lifecycle, roadmap, and/or product performance issues.
• Ensures compliance with company policies, including Privacy/HIPAA, and other legal and Regulatory requirements.

YOU’RE AWESOME AT:

• Ability to translate product strategies and new product ideas into detailed requirements that encompass the entire customer experience, as well as 1-3 year roadmaps.
• Experience with strategies that drive business growth, including acquisition and retention.
• A strong track record of leading teams, building trust and inspiring the people who work with you to execute flawlessly against both the long-term product vision and current priorities.
• Track record of developing, executing, and experimenting different enhancements that have a significant impact on the customer experience.
• Highly analytical, good at using d