Service Marketing & Business Development Leader

Job Title

Service Marketing & Business Development Leader

Job Description

Lead the Business Development for the Diagnostic X-ray (DXR) Customer Service business, driving profitable growth in alignment with the Strategic Plan of Record (SPOR) and delivering both top-line and bottom-line results. You will be responsible for creating and executing growth plans for services and solutions, ensuring the value propositions resonate in local markets through close co-creation with regional teams.

Your role:

• Drives commercial growth by developing and executing go-to-market strategies for new and existing products, solutions, and services—leveraging innovative business models, dynamic sales channels, and risk-sharing partnerships tailored to diverse market needs.

• Aligns Brand Management & Communication (BMC) initiatives with Business and/or Business Category priorities—including new product introductions (NPIs), quality, and channel enablement—to ensure integrated, market-ready strategies.

• Acts as the BMC voice for the Business, especially for smaller or emerging markets, ensuring these markets are strategically represented and supported in key decision-making forums.

• Shapes policy and leads strategic improvement initiatives through collaborative, insight-driven efforts that boost organizational performance and deliver measurable outcomes.

• Serves as a recognized industry and internal thought leader, using deep expertise to drive innovation, challenge the status quo, and advance business objectives with impactful contributions.

• Translates strategy into execution by leading the rollout of high-level policies—selecting the right tools, methodologies, and success criteria while balancing long-term vision with operational priorities.

• Solves complex challenges by applying deep organizational knowledge, distilling customer and market insights, and using robust data analysis to shape forward-thinking, customer-centric solutions.

• Monitors and responds to competitive dynamics, applying data-driven intelligence to craft and implement compelling counterstrategies that protect and grow market position.

• Leads strategic global deals, particularly those involving new commercial models or of high global significance—collaborating with cross-functional teams to craft integrated solutions that resonate locally and globally.

• Champions talent and leadership development, driving succession planning, performance management, and career progression to align workforce capabilities with strategic business goals.

You're the right fit if:

• Minimum 8 years of experience with Bachelor's OR Minimum 6 years of experience with Master's in areas such as Business Development, Sales, Marketing, Business Planning or equivalent.

• Strong business acumen with experience in P&L management incl. revenue and margin management.

• Experience in marketing in healthcare domain with knowledge of value proposition creation.

• Experience with leading a cross functional team.

• Knowledge of Lean with Problem – solving skills.

• Knowledge of customer service and relevant market experience is desired.

• Capability to review, understand & drive Business strategies.

• Entrepreneurial and commercial thinking.

• Ability to perform effectively and lead in a complex matrix environment.

• Communication and interpersonal skills to effectively work within and lead international and interdisciplinary teams and communicate with Philips personnel and customers.

• Ability to partner and Influence (senior) stakeholders in a complex organizational construct to drive DXR customer service agenda.

• Ability to collect and synthesize market trends and competitive intelligence.

How we work together
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week.
 

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