Staff Program Manager, RA Operations
Cruise LLCAbout the role
We're Cruise, a self-driving service designed for the cities we love.
We’re building the world’s most advanced self-driving vehicles to safely connect people to the places, things, and experiences they care about. We believe self-driving vehicles will help save lives, reshape cities, give back time in transit, and restore freedom of movement for many.
In our cars, you’re free to be yourself. It’s the same here at Cruise. We’re creating a culture that values the experiences and contributions of all of the unique individuals who collectively make up Cruise, so that every employee can do their best work.
Cruise is committed to building a diverse, equitable, and inclusive environment, both in our workplace and in our products. If you are looking to play a part in making a positive impact in the world by advancing the revolutionary work of self-driving cars, come join us. Even if you might not meet every requirement, we strongly encourage you to apply. You might just be the right candidate for us.
What you'll be doing:
Organize daily business needs into comprehensive and easy to digest communications for floor management
Promote effective communication within the RA group to implement, filter, summarize reporting across the department to resolve, call out issues and celebrate wins
Develop tracking structures that enable 24/7 cohesion between Shift Managers and cross functional teams
Collaborate with cross-functional teams (IT, Training, Facilities, Operations, etc.) to identify and capture risks and to develop risk-mitigation strategies
Manage hiring budget and shift allocation
Maintain and expand on current processes to support current efforts and expand to new initiatives and teams
Develop a system of oversight for Shift production and surface findings to leadership
Meet with stakeholders to discuss project statuses and goals
Work with the Central RA team to improve scaling strategies
What you must have:
Extensive experience with google sheets, Excel and other project management tools like Smartsheets, Jira & Confluence
Some experience with communicating and interfacing with a large scale operation (bonus points if it is 24/7!)
Track record of driving project execution across an operations org and job functions
Detailed-oriented with excellent verbal and written communication skills
Consistent track record communicating effectively from individual contributors to executive leadership
Effective at building consensus across different functions
Excellent project management skills with the ability to balance multiple priorities
Bonus points!
PMP certification
Experience with contract workforce management
The salary range for this position is $129,200 - 190,000. Compensation will vary depending on location, job-related knowledge, skills, and experience. You may also be offered a bonus, restricted stock units, and benefits. These ranges are subject to change.
Why Cruise?
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Our benefits are here to support the whole you:
- Competitive salary and benefits
- 401(k) Cruise matching program
- Medical / dental / vision, AD+D and Life
- One Medical membership
- Subsidized mental health benefits
- Flexible vacation and company paid holidays
- Healthy meals and snacks provided for non-remote employees
- Paid parental, jury duty, bereavement, family care, and medical leave
- Fertility Benefits
- Dependent Care Flexible Spending Account, subsidized by Cruise
- Flexible Spending Account
- Monthly wellness stipend
- Pre-tax Commuter Benefit Plan for non-remote employees
- CruiseFlex, a working policy for US-Based Cruisers, lets you and your manager find the working style that’s best for you, whether it’s primarily in-person, primarily at home, or a combination of home and in-office time. - learn more about CruiseFlex here
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We’re Integrated
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Through our partnerships with General Motors and Honda, we are the only self-driving company with fully integrated manufacturing at scale.
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We’re Funded
- GM, Honda, Microsoft, T. Rowe Price, and Walmart have invested billions in Cruise. Their backing for our technology demonstrates their confidence in our progress, team, and vision and makes us one of the leading autonomous vehicle organizations
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