Care Management Extender (Peer Support Specialist) DSS Region 2: Cleveland & Lincoln Counties

Anticipated End Date:

2025-11-01

Position Title:

Care Management Extender (Peer Support Specialist) DSS Region 2: Cleveland & Lincoln Counties

Job Description:

#HealthyBlueCareTogetherCFSP

We are partnering with North Carolina DHHS to operationalize a statewide Medicaid Plan designed to support Medicaid-enrolled infants, children, youth, young adults, and families served by the child welfare system so that they receive seamless, integrated, and coordinated health care. Within the Children and Families Specialty Plan (CFSP), and regardless of where a member lives, they will have access to the same basic benefits and services, including Physical health, Behavioral health, Pharmacy, Intellectual/Developmental Disabilities (I/DD) services, long term services and supports, Unmet health-related resource needs, and Integrated care management. We envision a North Carolina where all children and families thrive in safe, stable, and nurturing homes.

North Carolina residency is required!

Sign-on Bonus - $2,500

LOCATION: This is a field role for Region 2. We have two openings: One for Cleveland County and another one for Lincoln County. You must reside in this region.

HOURS: Standard business hours, Monday through Friday.

TRAVEL: Travel within this region may be required. When you are not in the field, you will work virtually from your home.

This field-based role enables associates to primarily operate in the field, traveling to client sites or designated locations as their role requires, with occasional office attendance for meetings or training. This approach ensures flexibility, responsiveness to client needs, and direct, hands-on engagement.

Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.

The Care Extender (Peer Support Specialist-FC) is responsible for engaging with community partners, providing education, and strengthening relationships. This position plays a crucial role in supporting individuals and families by navigating the CFSP Foster Care program. You will utilize your professional expertise and lived experiences to guide and connect members and caregivers with those who can provide insight and expertise to assist in overcoming challenges.

Primary duties may include, but are not limited to:

• Engage in general outreach, engagement, and follow-up with members and their caregivers and families to support care management efforts.

• Support care managers as they advocate for foster parents and other caregivers, addressing their needs or challenges with various agencies and systems.

• Coordinate services and appointments, such as wellness reminders and arranging transportation.

• Assist the care manager in assessing and addressing unmet health-related need

For the State of North Carolina, in accordance with federal/state law, scope of practice regulations or contract, the requirements are:

• Requires a HS diploma or equivalent and a minimum 2 years of related experience; or any combination of education and experience, which would provide an equivalent background.

Preferred Qualifications:

• Lived experience that provides valuable insights into navigating similar challenges is a must!

• Peer Support Certification is preferred.

• Excellent skills in maintaining professionalism and effective communication when interacting with individuals, providers, and stakeholders.

• Skilled in articulating ideas clearly and concisely, both verbally and in writing.

• Ability to build respectful and appropriate relationships with individuals across a wide range of disabilities and health conditions, as well as with their families.

• Strong capacity to collaborate effectively within a team environment and follow guidance from the Care Manager and the Care Management department.

#HealthyBlueCareTogetherCFSP

Job Level:

Non-Management Non-Exempt

Workshift:

1st Shift (United States of America)

Job Family:

MKT > Marketing,