Quality Control Supervisor - Plainfield, IN

CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.

We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.

DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination and continued learning and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you “Dare to Grow” with us?

 

PAY RANGE:$85,196 - $106,495

YOUR ROLE

Are you known for your communication and coordination skills? Are you passionate about safety and quality? If so, we have an opportunity that would allow you to manage the safety performance, compliance and program management at field contract locations, including facilitating various forms of training.   

The Quality Supervisor will oversee and manage all quality assurance (QA) processes within the Amazon distribution center in Goodyear, Arizona. The primary responsibilities include ensuring that policies and procedures are followed and that products meet established quality standards, improving operational efficiency, reducing errors, and ensuring compliance with regulations. The Quality Supervisor will lead a team of QA specialists/coordinators and collaborate with various departments to maintain the highest level of product integrity and customer satisfaction.

 

WHAT ARE YOU GOING TO DO?

• Develop, implement, and maintain quality assurance protocols and procedures.
• Conduct regular quality audits and inspections to ensure compliance with standards and identify areas for improvement.
• Analyze and interpret quality data and generate reports to monitor performance and trends.
• Supervise and mentor a team of QA inspectors, providing guidance, training, and performance evaluations.
• Foster a culture of continuous improvement and accountability within the team.
• Identify and implement process improvements to enhance product quality, reduce waste, and optimize efficiency.
• Collaborate with operations and other departments to streamline workflows and resolve quality issues.
• Ensure all products and processes comply with relevant regulations, standards, and customer requirements.
• Maintain accurate and detailed records of quality inspections, audits, and corrective actions.
• Address customer complaints and returns related to product quality, and implement corrective actions to prevent recurrence via root cause analysis.
• Other duties as assigned.

 

WHAT ARE WE LOOKING FOR?

 

• Education & Qualification: Bachelor’s degree in Quality Management, Industrial Engineering, Logistics, or a related field preferred.  Quality certifications from a known organization (i.e., ASQ) with heavy people management background. 
• Experience: Minimum of 3-5 years of experience in a quality assurance role.  Preferably within a distribution or manufacturing environment.
• Specialist Knowledge & Skills: Experience of 3PL industry.  Proficiency in Microsoft Office and technical writing.
• Characteristics: Strong knowledge of quality assurance principles, standards, and practices.  Excellent analytical, problem-solving, and decision-making abilities.  Proficiency in using quality management software and tools.  Strong leadership and team management skills.  Effective communication and interpersonal skills.  Attention to detail and a commitment to maintaining high standards.

 

WHAT DO WE HAVE TO OFFER?

 

With a genuine culture of recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package with a focus on your wellbeing. This includes competitive Paid Time Off, 401(k), health insurance and an employee benefits platform that offers discounts on gym memberships and a diverse range of retail, travel, car and hospitality brands, including important offerings like pet insurance.

We are a team in every sense, and we support each other and work collaboratively to achieve our goals together.

It is our goal that you will be compensated for your ha