Valet and Overnight Valet Attendant - Austin, TX

• Job Title: Valet Parking Attendant and Overnight Valet Attendant
• Department: Valet Parking Operations
• Reports directly to: Guest Service Coordinator
• Schedule: Full Time / Part-Time - Overnight 10pm - 6am/7am
• Status: Non-Exempt
• Compensation: $7.25 - $15.00 per hour PLUS daily Cash Tips  

(Rates can vary by market / Tips based on service performance and customer interactions)

Why Work With Us?
Join Parking Management Company (PMC), a national leader in hospitality-focused parking services headquartered in Nashville, Tennessee. We specialize in valet and self-parking management, shuttle services, event parking, and porter/bell services across hotels, resorts, healthcare, and event venues. At PMC, we are committed to excellence and a guest-first mindset, delivering seamless, high-touch service that enhances the overall hospitality experience for both partners and guests.

Whether you thrive in a fast-paced daytime environment or prefer the responsibility of overnight shifts, you’ll be a vital part of a team that values exceptional customer service and teamwork. Apply today to grow your career in a supportive, guest-focused atmosphere where your contributions help create memorable experiences every day.

Position Summary

We are seeking friendly, professional Valet Attendants and Overnight Valet Attendants to deliver exceptional customer service as the welcoming face of our hotel. In these roles, you’ll safely park and retrieve guest vehicles while ensuring a seamless, secure, and courteous valet experience—day or night. Your positive attitude and attention to detail will help create memorable first and last impressions that enhance guest satisfaction and loyalty.

Primary Objective

Provide prompt, courteous, and safe valet services while maintaining vehicle security and delivering outstanding customer service that reflects the hotel’s high standards—during both daytime and overnight shifts.

Duties and Responsibilities:

• First Impression: Warmly greet guests, assist with luggage as needed, and create a positive, professional first impression.
• Details: Perform thorough vehicle inspections to document existing damage and accurately complete claim tickets.
• Safety: Safely park and retrieve vehicles, following all key handling and safety procedures.
• Traffic Flow: Efficiently manage traffic flow in the valet area to ensure smooth operations, especially during busy or overnight hours.
• Overnight: Overnight Valets will monitor and secure the parking area, respond quickly to guest requests, and assist with vehicle retrieval during late hours.
• Keep it Clean: Maintain a clean, organized, and professional valet area that reflects the hotel’s commitment to excellence.
• Timeclock: Accurately clock in/out and report gratuities in line with company policies.
• Service Delivery: Address guest questions, concerns, and special requests promptly and courteously, delivering personalized service to enhance guest experiences.
• Arrive On Time: Arrive punctually, dressed in uniform, and adhere to all hotel rules, policies, and safety guidelines.