Case Manager, Permanent Supportive Housing (PSH) Project Based

Location: Wilmington, Los Angeles, CA, United States

Salary: $25.48 hourly, non-exempt

WHO ARE WE?

Founded in 2004, Brilliant Corners provides innovative housing and housing-related services to California’s most vulnerable individuals, with an emphasis on those transitioning from, or at risk of, homelessness or institutionalization. We develop, own, and manage multi-family supportive housing and licensed residential care homes. We implement a broad array of scattered-site, one-on-one supportive housing, and clinical case management programs through partnerships with developmental services, homeless services, veterans’ services, and health care sectors.

In short, we do good work. We have offices throughout California, currently have almost 400 staff members, and are growing daily. We’re looking for inspired, talented people who want to be part of a team that’s affecting profound change and is having fun doing it.

ABOUT THE PERMANENT SUPPORTIVE HOUSING (PSH) PROGRAM

The Permanent Supportive Housing (PSH)-Project Based program is supported by Los Angeles County Department of Health Services (DHS) and serves individuals experiencing homelessness who have a chronic illness or physical disability. The goal is to transition individuals out of homelessness and into permanent housing, in order to obtain stability in all areas of their lives. Services take place within residential communities for individuals who are experiencing homelessness and eligible for PSH at a project site.

WHAT IS A CASE MANAGER, PERMANENT SUPPORTIVE HOUSING PROJECT BASED?

The Case Manager, Permanent Supportive Housing Project Based (PSH-PB) will provide intensive case management services to a caseload of up to 20 homeless individuals who are eligible for permanent supportive housing at the project site located in the city of Wilmington. The Case Manager will assist clients to achieve and maintain health, mental health, and housing stability. The Case Manager plays a critical role in supporting clients to thrive in their new homes through a client-centered and “whatever it takes” approach to services.

RESPONSIBILITIES

• Accept, screen, and process referrals from DHS and other HFH partners.
• Conduct outreach and engagement in the community in order to locate referrals once they have been assigned by DHS.
• Conduct assessments and re-assessments, including a comprehensive psychosocial assessment, in order to determine clients’ eligibility for the program and evaluate clients’ needs and strengths.
• Develop and implement individualized case management services plans that ensure housing stability and identify short and long-term goals.
• Provide support throughout the housing process including but not limited to temporary housing placement, unit identification, application submissions, lease-up coordination, and ongoing housing retention.
• Provide education to clients on tenant rights and responsibilities, eviction prevention counseling and advocacy.
• Provide linkage to community resources, benefits, and services which may include physical and mental health, substance use treatment, education/vocational programs, employment services, health insurance, disability benefits, and other sources of financial assistance.
• Meet with clients frequently and regularly in the home on project site, community, and office and accompany clients to appointments as needed.
• Provide crisis intervention and ensure that clients have access to the 24/7 case management crisis line.
• Provide life skills education and assistance, including budgeting, apartment upkeep, stress management, conflict resolution, etc.
• Provide transportation assistance, including transportation via personal vehicle.
• Participate in case conferences to review clients’ progress and address any challenges, with particular emphasis on case coordination and conferencing with onsite property management to discuss housing related challenges and concerns
• Collaborate and communicate with HFH partners on a regular basis.
• Build and maintain partnerships with community organizations, service providers, public entities, and onsite property management to ensure that clients have access to comprehensive services.
• Maintain updated and accurate client files and documentation.
• Participate in staff meetings and other agency events as requested.

MINDSETS

You’re a people person. You find great satisfaction in working with a diverse population of people needing various supports. You like people and they like you.

Good customer service matters to you.