Senior Site Reliability Engineer

<p>With over 30,000 customers, including a third of Fortune 500 companies, Tempo is trusted by organizations across the globe to make their workflows work better.</p><p>We create a suite of integrated solutions for time management, resource planning, budget management, roadmapping, program management, reporting and more. We create the tech that enables the modern team to deliver – for every step from first vision to value.</p><p>Since our beginning in 2007 as a project to make a time-tracking tool to help a client – Tempo has expanded to become the #1 time management add-on for Jira, and we have developed and acquired a multitude of tools to become one of the most trusted names in the Atlassian ecosystem.</p><p>We want everyone to work better – but we also want to be a tech company with a heart. Join us as we continuously innovate our award-winning products, create new solutions, and help the world work smarter, not harder.</p><p><strong>About the role:</strong></p><p>As a Site Reliability Engineer, you’ll join our team in building the infrastructure needed to support the rest of our engineering department. You’ll help to create stable, highly available, cost-efficient and extensible solutions.</p><p>We’re looking for an experienced professional and a great team player who is excited to learn. Working within the European Site Reliability Engineer team that takes care of several Tempo products, you’ll also be a member of the bigger Global Site Reliability Engineer team that is responsible for developing the core designs and standards.</p><p><strong>What you’ll do:</strong></p><ul><li><p>Design, implement, and maintain our infrastructure using best practices</p></li><li><p>Create and support CI/CD pipelines</p></li><li><p>Deploy enterprise-scale projects on AWS</p></li><li><p>Work with latest technologies like Kubernetes</p></li><li><p>Automate key processes, including build, release, and monitoring (alerting and observability), for both infrastructure and products</p></li><li><p>Design and execute technical solutions that improve speed and quality</p></li><li><p>Monitor system performance and troubleshoot issues</p></li><li><p>Participate in the on-call rotation to support our applications</p></li><li><p>Collaborate with team members and other staff</p></li><li><p>Ensure security and compliance requirements are met</p></li></ul><p><strong>Who you are:</strong></p><ul><li><p>5+ years of relevant work experience</p></li><li><p><strong>Strong</strong> experience with <strong>Kubernetes</strong>, Docker, Git, Linux, Bash, Terraform is a <strong>must</strong></p></li><li><p>Confidence working with monitoring and alerting systems</p></li><li><p>Experience in deployment of complex software solutions in a cloud environment</p></li><li><p>Proficiency with AWS or other cloud-hosted services</p></li><li><p>Solid understanding of software design patterns</p></li><li><p>Able to learn quickly and pick up new technologies</p></li><li><p>Highly analytical with a passion for finding solutions to tough problems</p></li><li><p>Responsible, proactive, positive and honest</p></li><li><p>Comfortable with giving and receiving feedback</p></li><li><p>Cares about the tasks’ context and the larger goal, versus just checking off requirements</p></li><li><p>Soliciting input from appropriate stakeholders when making project decisions</p></li><li><p>Excellent communication and collaboration skills</p></li><li><p>Will be a plus:</p><ul><li><p>Experience with Helm, FluxCD, GitHub Actions, Ansible, Datadog</p></li><li><p>Experience with supporting Java/Kotlin apps</p></li><li><p>Experience with developing for Atlassian ecosystem</p></li></ul></li></ul><p><strong>Why Join Tempo?</strong></p><ul><li><p><strong>Impact</strong>: Work on meaningful products that empower enterprise users and improve productivity.</p></li><li><p><strong>Innovation</strong>: Be part of a culture that values creativity and innovation, with opportunities to make a real impact.</p></li><li><p><strong>Collaboration</strong>: Join a supportive, collaborative UX team that values openness, communication, and a continuous learning environment.</p></li><li><p><strong>Growth</strong>: Opportunities for professional development, including conferences, courses, and mentorship.</p></li></ul><p><strong>What's In It For You (Org-wide)</strong></p><ul><li><p>Remote First work environment</p></li><li><p>Unlimited vacation in most of our locations!!</p></li><li><p>Great benefits including health, dental, vision and savings plan.</p></li><li><p>Perks such as training reimbursement, WFH reimbursement, and more.</p></li><li><p>Diverse and dynamic teams with challenging and exciting work.</p></li><li><p>An opportunity to have a real impact on our business.</p></li><li><p>A great range of social activities (both in person and virtual).</p></li><li><p>Optional in person meet-ups and the ability to travel to our international offices</p></li><li><p>Employee referral program</p></li><li><p>