Primary Details

Time Type: Full time

Worker Type: Employee

The Opportunity

The role will enhance senior executive’s effectiveness by providing information management support, representing the senior executive to others. This role reports to a level 2 or above.

Primary Responsibilities

• Produces information by transcribing, inputting, editing, retrieving, copying, and transmitting text, data, and graphics
•Works independently and in a team environment on various projects; acts as project manager on behalf of the executive, which would include planning and coordinating presentations, disseminating information and organizing department-wide events
•Conserves executive’s time by reading, researching, and routing correspondence; drafting letters and documents; collecting and analyzing information; initiating telecommunications
•Maintains executive’s appointment schedule by planning and scheduling meetings; conferences, teleconferences and travel
•Represents the executive by attending meetings in the executive’s absence; speaking for the executive
•Welcomes guests and customers by greeting them, in person or on the telephone; answering or directing inquiries
•Maintains customer confidence and protects organization by keeping information confidential
•Prepares reports by collecting and analyzing information
•Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participates in professional societies
•Contribute to a positive work environment by demonstrating cultural expectations and influencing others to reward performance and value “can do” people, accountability, diversity and inclusion, flexibility, continuous improvement, collaboration, creativity and fun

Required Education

• Bachelor's Degree or equivalent combination of education and work experience

Required Experience

• 7 years relevant experience

Preferred Competencies/Skills

• Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times
•Managing one's own time and the time of others
•Communicating effectively in writing as appropriate for the needs of the audience
•Understanding the implications of new information for both current and future problem-solving and decision-making
•The ability to read and understand information and ideas presented in writing
•The ability to communicate information and ideas in speaking so others will understand
•The ability to tell when something is wrong or is likely to go wrong

Preferred Knowledge

• Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, designing forms, and other office procedures and terminology
•Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction
•Advanced working knowledge of Microsoft Office


About QBE

We can never really predict what’s around the corner, but at QBE we’re asking the right questions to enable a more resilient future by helping those around us build strength and embrace change to their advantage. 

We’re an international insurer that’s building momentum towards realizing our vision of becoming the most consistent and innovative risk partner. 

And our people will be at the center of our success. We’re proud to work together, and encourage each other to enable resilience for our customers, our environment, our economies and our communities. 

With more than 12,000 people working across 27 countries, we’re big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate, and kind. 

We believe this is our moment: What if it was yours too? 

Your career at QBE — let’s make it happen! 

https://www.linkedin.com/company/qbe-north-america/ 

US Only - Travel Frequency

• Infrequent (approximately 1-4 trips annually)

US Only - Physical Demands

• General office jobs: Work is generally performed in an office environment in which there is not substantial exposure to adverse environmental conditions. Must have the ability to remain in a stationary position for extended periods of time. Must be able to operate basic office equipment including telephone, headset and computer. Incumbent must be able to lift basic office equipment up to 20 lbs.

US Only - Disclaimer