Staff DevOps Engineer

At Carrum, we are transforming how we pay for, deliver and experience healthcare. If you are passionate about changing healthcare and want to finally get rid of surprise bills, poor quality, and high prices, while thriving in an entrepreneurial, cutting-edge environment, we would love to connect with you.

In 2014 Carrum reinvented the Centers of Excellence (COE) category in digital health. Today, 95% of the US population lives within 50 miles of a Carrum COE and our providers rank in the top 10% nationally. Our team’s execution has been recognized by the venture community and we’ve raised more than $96M in aggregate from investors like OMERS, Tiger Global Management and Wildcat Ventures. Our impact has been externally proven in a 2021 RAND Corporation study and featured as a Harvard Business School (HBS) case study.

As a Staff DevOps Engineer, you will be primarily responsible for bridging development and operations through collaboration, infrastructure as code (IaC), automation, and systems maintenance. This role requires excellent communication skills to work with stakeholders, understanding their needs and conveying progress. The ideal candidate will excel at designing and implementing best-practice IaC solutions, automating the deployment, scaling, and management of application infrastructure, and maintaining systems to meet company needs. Additionally, you will lead incident response and root cause analysis efforts to ensure quick issue resolution and prevention.

Beyond these core responsibilities, you will be expected to integrate security best practices into our infrastructure lifecycle, ensuring compliance with data protection regulations. You will also be responsible for comprehensive documentation of technical procedures, configurations, and deployed solution architectures. This role reports directly to the DevOps Engineering Manager.

The salary range for this role is $180,000-$210,000 depending on geography and level of experience, plus equity and an annual bonus.

You’re excited about this opportunity because you will...

• Work with a diverse group of people from a wide variety of backgrounds that value inclusion and openness
• Hold yourself and others accountable to spending that extra 10% on a project to deliver great documentation in addition to the functionality itself
• Relish working with your team and cross-functionally with members from other teams to both prevent and solve problems that impact our patients
• Be a peer leader and expert on our cloud-based infrastructure platform that powers Carrum Health and take it to the next level of maturity while keeping it dead simple
• Secure everything we do and keep it as a driving force behind how you think with a desire to do even more to improve our systems
• Have a direct impact on the technical direction and product roadmap of the company.
• Take ownership of the code you develop and release your work product frequently into the production environment
• Write great documentation so that others know how to best utilize the components you build and to remind your future self
• Channel your inner product manager through well-written stories to inform our backlog and create great products

We’re excited about you because…

• 9+ years of experience working with cloud infrastructure, CI/CD pipelines, and/or site reliability engineering
• 5+ years of experience working with container orchestration tools (e.g. ECS, EKS) as well as the supporting deployment models and monitoring/observability of them
• Expertise in implementing DevOps culture, fostering collaboration between development and operations teams
• Experienced in designing monitoring solutions around cloud infrastructure management
• A passion for working with Engineering teams to help them to identify where and when problems can be solved with cloud infrastructure and pipeline automation
• Experience optimizing system reliability, scalability, and performance through DevOps methodologies
• You are motivated by identifying and prioritizing problems as much as you are solving them and you are comfortable sharing your recommendations with team members and leaders
• You have previous experience scaling platforms on AWS & Azure with a thorough understanding of reference architectures, showcasing your ability to design and implement cloud solutions that align with industry best practices
• Preferred Industry Certifications include: AWS Certified Solutions Architect,  AZ-400: Microsoft Certified: DevOps Engineer Expert, Certified Kubernetes Administrator (CKA), Certified Kubernetes Applica