Senior Specialist, Stakeholder Engagement
MSDAbout the role
Job Description
Our company is a global health care leader with a diversified portfolio of prescription medicines, vaccines, and animal health products. The difference between potential and achievement lies in the spark that fuels innovation and inventiveness; this is the space where our company has codified its legacy for over a century. We invent for life. We’re following the science to tackle some of the world’s greatest health threats. We are where creativity meets technology. And we stop at nothing to save and improve lives. Are you passionate about building purpose? Join us.
About Human Health Digital, Data and Analytics
Our company's mission is centered around leveraging the power of digital and data to make a significant impact in saving and improving lives. By fully embracing the potential of digital and data capabilities, we are on a transformative journey to become a globally connected, digitally enabled, and data-driven Human Health organization.
Within Human Health, the HH Digital, Data, and Analytics (HHDDA) organization is at the forefront of developing new digital and data capabilities to unlock business opportunities and ensure the successful execution of our strategic priorities. These priorities include delivering exceptional customer experiences, enhancing marketing and commercial excellence, and most importantly, delivering life-changing medicines and vaccines for better overall outcomes.
We take pride in our ability to develop unique and innovative solutions tailored to our company's needs. These solutions are not only scaled across the organization but also embedded in our way of working, ensuring a unified and collaborative approach. As one united team, we are dedicated to improving the customer experience, driving patient access, and discovering new business opportunities worldwide, all in alignment with our company's purpose.
To guide our actions and drive our success, HHDDA is built on three core principles:
Drive patient, customer, and business Impact by modernizing our approach to customer engagement to understand how best to approach the customer experience and ultimately, have a more meaningful impact on patient outcomes.
Build premier capabilities by achieving marketing and commercial excellence enabled through state-of-the-art capabilities and solutions that solve business challenges at scale across multiple business opportunities and geographies.
Enable a digital and data transformation by fostering a digital-first mindset, embedding data and analytics capabilities into our everyday ways of working, and driving meaningful change.
An essential aspect of our journey is fostering a culture that encourages innovation, experimentation, and inclusivity. We firmly believe that diverse teams, empowered to explore new ideas, will ultimately lead to breakthrough innovations. We are committed to creating an environment where everyone's voice is valued, regardless of background or role.
Position Summary: The senior specialist, Stakeholder Engagement is responsible for analyzing the needs of key stakeholders and implementing engagement strategies, in partnership with HHDDA SMEs, to drive overall adoption of the HH digital, data and analytic capabilities. This role involves understanding stakeholder needs, expectations and concerns and developing a strategy to keep them engaged and informed of the digital transformation.
The senior specialist will report to the Associate Director, Stakeholder Engagement Lead and work closely with TCM delivery team, top program leads, business insight activation teams and the chief of staff/strategy realization office to ensure a consistent engagement experience for HHDDA key stakeholders.
Responsibilities will include:
Stakeholder Analysis: identify and assess stakeholders' interests, power, and influence, as well as their potential impact to lead the digital evolution, within their respective areas.
Engagement strategy development: develop and implement stakeholder engagement strategies and plans aligned with HHDDA priorities. This may involve designing communication materials, organizing meetings or events, and utilizing various communication channels to engage stakeholders effectively.
Monitor, report and evaluation: track and report on stakeholder engagement activities, work closely with SME to resolve them and provide regular updates to management regarding any is
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