HR Generalist

Let’s face it, a company whose mission is human transformation better have some fresh thinking about the employer/employee relationship. 

We do. We can’t cram it all in here, but you’ll start noticing it from the first interview. 

Even our candidate experience is different. And when you get an offer from us (and accept it), you get way more than a paycheck. You get a personal BetterUp Coach, a development plan, a trained and coached manager, the most amazing team you’ve ever met (yes, each with their own personal BetterUp Coach), and most importantly, work that matters. 

This makes for a remarkably focused and fulfilling work experience. Frankly, it’s not for everyone. But for people with fire in their belly, it’s a game-changing, career-defining, soul-lifting move.

Join us and we promise you the most intense and fulfilling years of your career, doing life-changing work in a fun, inventive, soulful culture. 

If that sounds exciting—and the job description below feels like a fit—we really should start talking.

As an HR Generalist, you will play a vital role in supporting employees and People & Community team operations by managing benefits administration, leave programs, employee inquiries, HR systems, and process improvements. You will partner closely with our VP, Total Rewards & Operations, benefits brokers, and cross-functional teams to ensure seamless processes, compliance, and an outstanding employee experience.

Additionally, you will contribute to HR process improvements, project management, and employee engagement programs, such as our work anniversary program, while continuously learning and leveraging HR technology to enhance efficiency.

What you’ll do:

Employee Support & HR Inbox Management

• Serve as the primary contact for employee inquiries, responding in a timely, customer-centric, and friendly manner.

• Manage and triage questions related to HR policies, benefits, leaves, and Workday transactions.

• Provide guidance on HR systems and troubleshooting for employees.

HR Operations & Employee Lifecycle Management

• Process employee lifecycle transactions in Workday, including hiring, job changes, compensation updates, and terminations.

• Ensure accuracy and compliance in HRIS data entry and reporting.

• Partner with cross-functional teams to streamline HR processes and workflows for greater efficiency.

Benefits Administration & Support

• Manage benefits billing, integrations, and open enrollment processes.

• Partner with benefits brokers to ensure seamless day-to-day benefits operations.

• Support the VP, Total Rewards & Operations on benefits program administration and improvements.

Leave of Absence & Accommodations

• Administer Leave of Absence (LOA) and Accommodations programs, ensuring compliance with policies and regulations.

• Manage employee communications related to leaves and accommodations.

• Process leave requests and maintain accurate records using Tilt.

Process Improvement & Project Management

• Identify opportunities to improve HR processes, workflows, and employee-facing programs.

• Lead or contribute to HR-related projects, including initiatives like the work anniversary program and other employee engagement efforts.

• Work cross-functionally to implement best practices and operational efficiencies.

If you have some or all of the following, please apply:

• 2-4 years of HR experience, preferably in benefits administration, leave management, HR operations, or employee programs.

• Required: Experience using Workday for HR transactions and reporting.

• Preferred: Comfort with Google Suite and Slack for daily collaboration.

• Strong attention to detail and ability to manage multiple tasks efficiently.

• Excellent communication, problem-solving, and customer service skills.

• A proactive approach to process improvement and an interest in HR project management.

Benefits: 

At BetterUp, we are committed to living out our mission every day and that starts with providing benefits that allow our employees to care for themselves, support their families, and give back to their community. 

• Access to BetterUp coaching; one for you and one for a friend or family member 

• A competitive compensation plan with opportunity for advancement

• Medical, dental, and vision insurance

• Flexible paid time off

• Per year: 

  • All federal/statutory holidays observed