Customs Agent / Logistics Co-Ordinator Freight (IR)
Customs Support GroupAbout the role
The Customs Clearance Declarant / Logistics Coordinator is responsible for managing end-to-end customs clearance and freight forwarding activities for a portfolio of existing customers. The role ensures the efficient, compliant, and timely movement of goods across international borders while providing a high level of customer service.
Key tasks
Ø Prepare and submit accurate customs declarations in line with Irish and EU regulations
Ø Manage import and export clearances across air, sea, and road freight
Ø Coordinate freight forwarding activities, including bookings, transport arrangements, and delivery schedules
Ø Liaise with customs authorities, carriers, agents, and internal teams to resolve issues and delays
Ø Maintain compliance with customs, trade, and regulatory requirements
Ø Act as the primary point of contact for assigned customers, providing shipment updates and operational support
Ø Ensure accurate documentation, record-keeping, and billing support
Requirements
v A good level of numeracy and literacy to confidently present to colleagues.
v Experience in customs clearance and freight forwarding.
v Strong knowledge of customs procedures and trade documentation
v Strong communication and interpersonal skills.
v Excellent organisational and multitasking abilities.
v Detail-oriented with a commitment to accuracy.
v Ability to work independently and as part of a team.
v A customer-focused mindset and a dedication to providing exceptional service.
v Proactive and confident
v Completes personal goals.
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