Data Community Coordinator, Business Intelligence & Data Strategy

Job Description

Agency Description:

The New York City Department of Housing Preservation and Development (HPD) is the nation’s largest municipal housing preservation and development agency. Its mission is to promote quality housing and diverse, thriving neighborhoods for New Yorkers through loan and development programs for new affordable housing, preservation of the affordability of the existing housing stock, enforcement of housing quality standards, and educational programs for tenants and building owners.
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Your Team:

The Office of Policy & Strategy (OPS) leverages its expertise to guide and support HPD and its many Offices in their efforts to deepen their impact, optimize their efficiency, and become more data-driven, compliance-attentive, climate-adaptive, and mission-focused. To do so, OPS collaborates with staff and senior leadership from across the Agency, as well as with representatives from other Agencies. OPS carries out its work through delivery of rigorous data, policy, and financial/credit analysis; technical and statistical research; compliance awareness and adherence; and techniques in program visioning and design. OPS is comprised of four areas: Housing Policy, Strategic Operations and Analytics, Credit & Valuation, and Sustainability.

The Data Community Coordinator works within Strategic Operations and Analytics (SOA), which works to increase HPD's impact by analyzing and improving operations agency-wide. We do this by clarifying HPD program missions, objectives, and stakeholders; implementing initiatives that advance HPD's goals; analyzing data to deliver actionable insights to HPD programs; and increasing the agency's overall ability to leverage data.

Your Impact:

As a Data Community Coordinator on the Business Intelligence and Data Strategy (BIDS) team within SOA, you will be instrumental in building a thriving data community within HPD, which is key to promoting quality, affordable housing for New Yorkers. By driving engagement, upskilling, and fostering collaboration, you will empower data practitioners to enhance their capabilities and contribute to HPD’s data-driven mission. Your work will support operational efficiency, promote data-driven decision-making, and promote adherence to data governance and ethics policies across HPD.

Your Role:

Reporting to the Director of Business Intelligence & Data Strategy, the Data Community Coordinator will lead efforts to build a community of data practitioners across the organization. You will organize learning events, workshops, and collaborative sessions, supporting a culture of continuous learning and cross-departmental data collaboration. Additionally, you will play a key role in identifying skill gaps, guiding technology adoption, and promoting best practices for data analysis and governance.

Your Responsibilities:

Responsibilities include:

Community Building and Engagement

- Develop and implement a community engagement strategy to connect and develop data practitioners in HPD
- Organize regular convenings, workshops, and events to facilitate knowledge sharing and skill development
- Curate and maintain a repository or data resources, tools, and case studies
- Promote cross-departmental collaboration on data initiatives and projects

Data Upskilling and Training

- Develop and implement a data skills training strategy in HPD, particularly around using BI tools
- Conduct regular assessments to identify data skill gaps within HPD
- Leverage both NYC government-managed and external (e.g. DataCamp, YouTube, etc.) training platforms to develop and implement targeted courses, workshops, and bootcamps for HPD staff
- As needed by the Director, support initiatives related to data upskilling for HPD staff

Data Advocacy and Best Practices

- Create and maintain best practices for data analysis, reporting, and visualization
- Advocate for data-driven decision-making across the organization
- Champion data ethics and governance by promoting responsible data use and adherence to policies

Tool and Technology Enablement

- Support teams in adopting and effectively using BI tools such as Power BI and Oracle BI
- Promote self-service analytics and empower employees to explore data independently
- As needed, assist the Director and team in evaluating BI tools and the latest trends to improve data practices in HPD
- Oversee the licensing and permissions of BI tools, ensuring appropriate access based on team, role and responsibility
- Take lead in developing opportunities for team to collect feedback from program areas on pain points related to BI tools
- As needed, provide data quality support to HPD Tech to ensure data in BI tools is trustworthy
- As needed, help HPD program areas wit