Technician Trainer, Manufacturing

ABOUT THE TEAM

The Manufacturing Production team is responsible for a wide range of activities that are crucial to the manufacturing process including operating equipment, assembling products, performing quality control checks, and maintaining a safe and efficient work environment. The Manufacturing Training and Development team plays a critical role in equipping employees with the skills, knowledge, and resources needed to excel in their roles. They design, develop, and deliver training programs that enhance technical proficiency, ensure compliance, and support career growth within the organization.
This position offers an opportunity to contribute to a growing training function while enhancing our employee’s training experiences.

ABOUT THE JOB

We are seeking a Technician Trainer to join the team to develop and deliver training programs for our Manufacturing teams supporting our Cutting Edge Production Lines at Arsenal (Ohio). This role is essential to building a skilled workforce that adheres to safety protocols, quality standards, and operational efficiency. The ideal candidate has a strong background as a technician or technician trainer in a manufacturing environment, and is skilled at translating technical processes into accessible and effective training.

WHAT YOU’LL DO

• Deliver in-person, on-the-job, and classroom-style training for new hires and technicians across multiple product lines

• Support the development and maintenance of training content (including job aides), focusing on essential technical skills, equipment operation, quality practices/processes, and safety procedures
• Conduct and facilitate hands-on, practical training sessions directly on the production floor, guiding technicians through real life scenarios and troubleshooting exercises to reinforce skills
• Enforce the development and standardization of skills matrices and on the job training documentation
• Create and continuously improve training materials, including instructional design guides, standard operating procedures, and other resources tailored to manufacturing
• Collaborate with SME’s, production leadership, stakeholders within manufacturing to inform learning objectives and content requirement, and ensure content aligns with operational goals and compliance and safety standards.
• Coordinate with external vendors and suppliers as needed for specialized training or equipment
• Ensuring all programs follow central Manufacturing Training and Development guidelines
• Support the development of standardized record keeping processes, attendance records, competency assessments and progress reports to track training effectiveness and compliance
• Support learning administration, including scheduling, logistics, setup, and evaluation
• Partner with instructional designers and LMS Professionals to ensure content is up to date and relevant
• Instill a strong culture of safety first and adherence to protocols in all training activities
• Responsible for assigned training areas and act as SME to support those areas

REQUIRED QUALIFICATIONS

• 5+ years of experience as a technician or technician trainer in a production or manufacturing environment
• A self-starter who is energetic, driven, and always looking for opportunities for continuous improvement
• Strong technical knowledge of manufacturing equipment and tooling, standard manufacturing and assembly practices, and safety standards
• Strong communication and facilitation skills; able to coach and explain complex processes clearly
• Proficiency with Microsoft Office and other documentation tools
• Comfortable using or learning LMS and digital tools for training documentation
• Effective organizational skills to manage training schedules, materials, records, and documentation
• Ability to thrive in a fast-paced, rapidly changing work environment
• Driven, motivated, and committed to continuous improvement
• Must be a U.S. Person due to required access to U.S. export con