Senior Manager, Third-Party Risk Management

At Genworth, we empower families to navigate the aging journey with confidence. We are compassionate, experienced allies for those navigating care with guidance, products, and services that meet families where they are. Further, we are the spouses, children, siblings, friends, and neighbors of those that need care—and we bring those experiences with us to work in serving our millions of policyholders each day. 

We apply that same compassion and empathy as we work with each other and our local communities. Genworth values all perspectives, characteristics, and experiences so that employees can bring their full, authentic selves to work to help each other and our company succeed. We celebrate our diversity and understand that being intentional about inclusion is the only way to create a sense of belonging for all associates. We also invest in the vitality of our local communities through grants from the Genworth Foundation, event sponsorships, and employee volunteerism.

Our four values guide our strategy, our decisions, and our interactions:

• Make it human. We care about the people that make up our customers, colleagues, and communities.
• Make it about others. We do what's best for our customers and collaborate to drive progress. 
• Make it happen. We work with intention toward a common purpose and forge ways forward together. 
• Make it better. We create fulfilling purpose-driven careers by learning from the world and each other.

POSITION TITLE

Senior Manager, Third-Party Risk Management (TPRM)

POSITION LOCATION

Richmond, VA

YOUR ROLE

At Genworth, we empower families to navigate the aging journey with confidence. We are compassionate, experienced allies for those navigating care with guidance, products, and services that meet families where they are. As part of the Risk organization, this role works with cross-functional teams to understand the risks that face our company and execute risk management strategies that enable we’re there for our customers and their families – now and in the future.

Job Summary

The Senior Manager, Third-Party Risk Management (TPRM) leads the day-to-day execution and ongoing maturity of the organization’s third-party risk program. This role is accountable for strengthening governance, streamlining and automating workflows, improving risk intelligence, and enabling leaders to make real-time, risk-informed decisions through effective TPRM tooling, dashboards, and reporting. The Senior Manager partners closely with stakeholders across Technology, Operations, Sourcing/Vendor Management, Legal, Privacy, Compliance, and Business Owners to ensure third-party risk is understood, managed, and monitored across the third-party lifecycle—from intake and due diligence through contracting, onboarding, continuous monitoring, and offboarding.

Key Outcomes

• A measurably mature, scalable, and consistent TPRM program (policy-to-process alignment, standardized controls, and clear governance)
• Leaders have timely, actionable, and trusted risk insights (dashboards, KRIs, real-time status, and decision-ready summaries)
• The TPRM tool set is actively used and optimized—enabling faster cycle times, better data quality, and automation of manual steps
• Strong engagement with management and business stakeholders—clear accountability, escalations handled appropriately, and risk accepted with informed approvals
• Continuous monitoring and issue/remediation management reduce exposure and improve vendor performance over time

What you will be doing

Program Leadership and Maturity

• Drive the TPRM maturity roadmap, including improvements to governance, policies/standards, workflow design, tiering methodology, and lifecycle processes
• Establish and maintain program operating rhythms (e.g., monthly risk reviews, KPI/KRI reporting, issue remediation tracking, and executive readouts)
• Identify gaps and implement enhancements to ensure program scalability, consistency, auditability, and alignment with regulatory/industry expectations
• Develop and maintain standard operating procedures, templates, playbooks, and training to ensure consistent execution

Stakeholder and Management Interaction

• Serve as a trusted advisor to senior leaders and business owners, translating third-party risk into clear decision options
• Facilitate risk discussions, challenge risk assumptions appropriately, and ensure documented risk decisions, exceptions, and approvals align to governance
• Partner with Sourcing/Vendor Management to embed risk requirements into intake, sourcing, and ongoing vendor management
• Collabora